Commerce Accountancy · General Awareness
Marketing Concepts and Strategies
2,245 Questions
Marketing concepts and strategies form the core of understanding consumer behavior, brand management, and product distribution. This hub covers essential topics like green marketing, packaging, pricing, and market structures. These questions are highly relevant for IBPS, SBI, and other banking examination preparation.
Brand extension strategiesPricing strategiesGreen marketing conceptsProduct packaging functionsCustomer satisfaction methods
Marketing Concepts and Strategies Questions
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Defining the problem
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Fostering ideas
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Feedback
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Designing a plan
C
Correct answer
Explanation
The marketing assessment process can be laid down into six steps namely defining the problem, analysis of the situation, obtaining data that is specific to the problem, analysis and interpreting the data, fostering ideas and problem solving, and designing a plan. It does not include feedback.
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Prospecting is building a list of persons who can be approached for life insurance.
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Marketing includes an exercise to meet the account holders of a bank.
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Meeting known and familiar people who can give an agent interview for life insurance purposes is useful.
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All of the above
D
Correct answer
Explanation
All the given statements are correct.
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geographical pricing
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promotional pricing
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market skimming pricing
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psychological pricing
C
Correct answer
Explanation
Market skimming pricing or price skimming is a product pricing strategy by which a firm charges the highest initial price that customers will pay. As the demand of the first customers is satisfied, the firm lowers the price to attract another, more price-sensitive segment.
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Product modification
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More of product modification and some production elimination
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Some production modification and more of production elimination
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Product elimination
D
Correct answer
Explanation
When a product’s performance is falling short of expectations and continued support is no longer justified, it’s time to pull it out of the marketplace, which is known as product elimination.
It is done by adopting harvesting, line-simplification and total-line divestment.
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Only (a), (b) and (c)
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Only (b) and (c)
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Only (b)
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All of the above
D
Correct answer
Explanation
Six key distinguishing characteristics of services are
(a) Intangibility
(b) Inseparability
(c) Variability
(d) Perishability
(e) Heterogeneity
(f) Lack of Ownership
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the structure of people, equipment and procedures for generation and processing of information
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the software used for collection of information
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the computer hardware which is used for handling database
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the set of inputs to collate the information
A
Correct answer
Explanation
Marketing Information System is a system that analyzes and assesses marketing information, gathered continuously from sources inside and outside an organization. Timely marketing information provides basis for decisions such as product development or improvement, pricing, packaging, distribution, media selection, and promotion.
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geographical pricing
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promotional pricing
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market skimming pricing
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psychological pricing
D
Correct answer
Explanation
Psychological pricing is a pricing strategy based on the theory that certain prices have a psychological impact.
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Only (a) and (b)
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Only (a) and (c)
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Only (b) and (c)
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(a) to (c) all
D
Correct answer
Explanation
There are many factors which influence the promotion mix, like type of product, use of product, buyer's readiness stage, size of market, fund available, stage of product life cycle, etc.
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market research
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simple procedures
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customised products
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proper pricing
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all of the above
E
Correct answer
Explanation
Yes, market research, simple procedures, customised products and proper pricing are essential things needed for effective marketing.
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Historic value
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Present value
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Potential value
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Ancient value
C
Correct answer
Explanation
The value of premiums that could be derived by persuading the customer to buy additional products is known as Potential value. Potential value is defined as the profit or value delivered by a customer if he behaves ideally, i.e., the customer purchases all products or services he currently buys in the market at full price at the focal company.
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Third Party Administrators
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Insurance Agents
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Insurance Web Aggregators
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Insurance Brokers
C
Correct answer
Explanation
Insurance Web Aggregators are one of the newest types of service providers to be governed by IRDAI regulations. Through their websites and telemarketing, they can solicit insurance business through distance marketing without coming face to face with the prospect and generate leads of interested prospects to insurers with whom they have an agreement.
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Reliability
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Responsiveness
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Intangibles
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Assurance
C
Correct answer
Explanation
The five major indicators of service quality are as follow:
(1) Reliability
(2) Responsiveness
(3) Assurance
(4) Empathy
(5) Tangibles
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An endorsement from a satisfied customer
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Test result for a product in a benchmarking test
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List of tests that a product must pass
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Money required to test a product
A
Correct answer
Explanation
A testimonial is a written recommendation from a celebrity or satisfied customer affirming the performance, quality, and/or value of a product or service. Testimonials are one of the most potent tools of marketing.
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A marketer would do well to remember that a brand's equity lies with the consumer.
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A marketer would do well to remember that the equity of a brand is lying with the consumer.
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That a brand's equity lies with the consumer is something a marketer would do well to remember.
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A marketer would do well in case he remembered that a brand's equity lies with the consumer.
A
Correct answer
Explanation
Option 1 is the most general statement.
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Product Exercise
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Research
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Product Positioning
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None of the above
C
Correct answer
Explanation
Product Positioning refers to the creative exercise of establishing a distinctive place for a product in customers' minds relative to competitors. It involves defining how the product is perceived, what unique value it offers, and why customers should choose it over alternatives. Product Exercise is vague, Research is a preliminary step, and Product Positioning directly matches the description of defining how a product is perceived and differentiated.