Commerce Accountancy · General Awareness

Consumer Protection and Commerce

1,245 Questions

Consumer Protection and Commerce encompasses consumer rights, unfair trade practices, retail operations, and e-commerce strategies. It details how goods and services are regulated, sold, and managed within various markets. Questions from this area are common in commerce, economics, and general awareness exam sections.

E-Commerce PlatformsRetail Trade TypesConsumer Rights ProtectionUnfair Trade PracticesOmnichannel StrategiesTariff Impacts

Consumer Protection and Commerce Questions

Multiple choice organization of commerce and management consumerism the consumer protection act, 1986 consumer protection commerce

Under __________, a consumer is well informed about his rights and the reliefs available to him, is in a a position to raise his voice against any unfair trade practices or unscrupulous exploitation.

  1. business associations

  2. consumer awareness

  3. consumer organisations

  4. government

Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

Under consumer awareness, a consumer is well informed about his rights and the reliefs available to him, is in a a position to raise his voice against any unfair trade practices or unscrupulous exploitation. Consumer awareness is of utmost necessary to uphold the rights of the consumers.

Multiple choice organization of commerce and management consumerism the consumer protection act, 1986 consumer protection commerce

The Consumer Protection Act, 1986 provides for _______-tier machinery at the district, state and national levels for redressal of consumer grievances.

  1. one

  2. two

  3. three

  4. four

Reveal answer Fill a bubble to check yourself
C Correct answer
Explanation

The Consumer Protection Act, 1986 provides for three- tier machinery at the district, state and national levels for redressal of consumer grievances. The most important regulation which provide protection to consumers is the Consumer Protection Act. This Act helps to protect the interests and rights of the consumers. It also helps to prevent the fraudulent practices in the market place.

Multiple choice organization of commerce and management consumerism the consumer protection act, 1986 consumer protection commerce

Which of the following is not a way of consumer protection?

  1. Self Regulation by Business

  2. Business Associations

  3. Consumer Awareness

  4. Business

Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

Business is not a way of consumer protection. It is not a way to uphold the interests and rights of the consumers. Business can be defined as an activity where buying and selling take place on a daily basis.

Multiple choice organization of commerce and management consumerism the consumer protection act, 1986 consumer protection commerce

Consumer's market is a type of __________ market.

  1. buyer's

  2. sellers

  3. distributor's

  4. none of the above

Reveal answer Fill a bubble to check yourself
A Correct answer
Explanation

Consumer's market is a type of buyer' market as in this market people buys goods mainly for the consumption purpose. Consumer refers to a person who consumes goods with his given income and prices of the goods and buyer is a person who buys the goods.

Multiple choice organization of commerce and management consumerism the consumer protection act, 1986 consumer protection commerce

Distribution channel aims of moving products from producer to ___________.

  1. ultimate consumer

  2. retailers

  3. stockists

  4. brokers

Reveal answer Fill a bubble to check yourself
A Correct answer
Explanation

Distribution channel aims of moving products from producer to ultimate consumer. Distribution channel refers to the pathway of several persons by which the finished goods get transferred to the final consumer. Wholesaler is an agent of the distribution channel of the products.

Multiple choice organisation of commerce and management marketing and marketing mix distinction between marketing and sales meaning, elements and factors influencing marketing mix evolution of marketing

Handloom societies like APPCO, Bayanika, Haryana handloom etc are examples of

  1. Producers' co-operative societies

  2. Co-operative marketing societies

  3. Co-operative credit societies

  4. Consumers's co-operative societies

Reveal answer Fill a bubble to check yourself
A Correct answer
Explanation

Handloom societies are formed by weavers who pool their resources to produce and sell goods collectively, making them producers' co-operative societies. These organizations help individual artisans compete more effectively in the market.

Multiple choice social studies cooperatives and consumer empowerment understanding advertising media and advertisement advertisements

Many people cannot afford branded products.

  1. True

  2. False

Reveal answer Fill a bubble to check yourself
A Correct answer
Explanation

Branded products are mostly expensive. There are certain brands in clothing, cosmetics, vehicles etc which are very costly. Many people cannot effort such branded products because of their financial condition. They rather satisfy for a cheap product that fulfils their needs.

Multiple choice social studies cooperatives and consumer empowerment understanding advertising media and advertisement advertisements

Consumer protection is ___________________.

  1. A] educating consumers about their families

  2. B] educating consumers about their rights and responsibilities.

  3. C] educating consumers about their health

  4. D] None of these

Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

Consumers protection has a wide agenda. It not only includes educating consumers about their right  and responsibilities, but also helps in getting their grievances reddened.

Multiple choice social studies cooperatives and consumer empowerment understanding advertising media and advertisement advertisements

Who is an individual who buys products or services for personal use and not for manufacture or resale?

  1. Distributor

  2. Consumer

  3. Producer

  4. Broker

Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

An individual who buys products or services for personal use and not for manufacture or resale. A consumer is someone who can make the decision whether or not to purchase an item at the store, and someone who can be influenced by marketing and advertisements. Anytime someone goes to a store and purchases a toy, shirt, beverage, or anything else, they are making that decision as a consumer.

Multiple choice social studies cooperatives and consumer empowerment understanding advertising media and advertisement advertisements

Which consumer right means the right to be assured wherever possible, to have access to a variety of goods and services at a competitive price?

  1. Right to Consumer Education

  2. Right to Information

  3. Right to Choose

  4. Right to be Heard

Reveal answer Fill a bubble to check yourself
C Correct answer
Explanation

Right to Choose means the right to be assured, wherever possible of access to a variety of goods and services at competitive price. According to this right, every consumer has the right to choose the goods or services of his or her likings. The right to choose means an assurance of availability, ability and access to a variety of products and services at competitive price and competitive price means just or fair price. The producer or supplier or retailer should not force the customer to buy a particular brand only. The consumer should be free to choose the most suitable product from his point of view.

Multiple choice maths graphical representation histograms for non-uniform class widths histograms with unequal class intervals revisiting histograms

The shoppers who come to a departmental store are marked as : man (M), woman (W), boy (B) or girl (G). The following list gives the shoppers who came during the first hour in the morning.
W W W G B W W M G G M M W W W
W G B M W B G G M W W M M W W
W M W B W G M W W W W G W M M
W W M W G W M G W M M B G  G W

The mode shoppers are: 

  1. Women

  2. Men

  3. Boy

  4. Girl

Reveal answer Fill a bubble to check yourself
A Correct answer
Explanation

From the question we are going to form frequency table :

$Shoppers$  $No.\,of\,shoppers$ 
$M$  $15$ 
$W$  $28$ 
$B$  $5$ 
$G$  $12$ 

From table we can see, $Women(W)$ has maximum number of shoppers.

$\therefore$  The mode shoppers are $=Women$

Multiple choice organization of commerce and management emerging trends in business definition, scope and benefits of e-business emerging service business in india emerging modes of services

Full form of E-Commerce is __________________.

  1. electric commerce

  2. electricity commerce

  3. electronic commerce

  4. None of the above

Reveal answer Fill a bubble to check yourself
C Correct answer
Explanation

E commerce (e-commerce) or electronic commerce, a subset of e-business, is the purchasing, selling and exchanging of goods and services over computer networks.

Multiple choice organization of commerce and management emerging trends in business definition, scope and benefits of e-business emerging service business in india emerging modes of services

By Electronic Commerce, we mean _________________.

  1. Commerce of electronic goods

  2. Commerce which depends on electronics

  3. Commerce which is based on the use of internet

  4. Commerce which is based on transactions using computers connected by telecommunication network

Reveal answer Fill a bubble to check yourself
C Correct answer
Explanation

Electronic commerce refers to pursuing commerce activities i.e. buying and selling of goods over an electronic network typically,  internet. Here transactions are carried out using files, data having visual effects, sounds, animation etc.

Multiple choice organization of commerce and management emerging trends in business definition, scope and benefits of e-business emerging service business in india emerging modes of services

__________________ is the term that involves the use of electronic platforms such as intranets, extranets and internet to conduct a company's business.

  1. E-commerce

  2. Commerce

  3. Both (a) and (b)

  4. None of the above

Reveal answer Fill a bubble to check yourself
A Correct answer
Explanation

E-commerce or electronic commerce refers to the buying and selling of goods and services over an electronic platform such as intra-nets, extra nets and Internet to conduct a company's business.