Commerce Accountancy · General Awareness

Consumer Protection and Commerce

1,192 Questions

Consumer Protection and Commerce encompasses consumer rights, unfair trade practices, retail operations, and e-commerce strategies. It details how goods and services are regulated, sold, and managed within various markets. Questions from this area are common in commerce, economics, and general awareness exam sections.

E-Commerce PlatformsRetail Trade TypesConsumer Rights ProtectionUnfair Trade PracticesOmnichannel StrategiesTariff Impacts

Consumer Protection and Commerce Questions

Multiple choice social studies cooperatives and consumer empowerment understanding advertising media and advertisement advertisements

Many people cannot afford branded products.

  1. True

  2. False
Reveal answer Fill a bubble to check yourself
A Correct answer
Explanation

Branded products are mostly expensive. There are certain brands in clothing, cosmetics, vehicles etc which are very costly. Many people cannot effort such branded products because of their financial condition. They rather satisfy for a cheap product that fulfils their needs.

Multiple choice social studies cooperatives and consumer empowerment understanding advertising media and advertisement advertisements

Consumer protection is ___________________.

  1. A] educating consumers about their families

  2. B] educating consumers about their rights and responsibilities.

  3. C] educating consumers about their health

  4. D] None of these
Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

Consumers protection has a wide agenda. It not only includes educating consumers about their right  and responsibilities, but also helps in getting their grievances reddened.

Multiple choice social studies cooperatives and consumer empowerment understanding advertising media and advertisement advertisements

Which of the following is not provided by right to seek red renal?

  1. Replacement of the product

  2. Compensation

  3. Removal of defect in the product

  4. removal of understated product
Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

Right to seek redrenal provides a number of relief to the customers including replacement of the product, compensation paid for any loss or injury suffered by the consumer. 

Multiple choice social studies cooperatives and consumer empowerment understanding advertising media and advertisement advertisements

The consumer protection act provides how many right  to consumers?

  1. One

  2. Five

  3. Six

  4. Eight
Reveal answer Fill a bubble to check yourself
C Correct answer
Explanation

The consumer protection act provides six right to consumer. which are right to safely ,right to be informed , right to choose right to be heard Right to choose , Right to seek red renal.Right to consumer education. 

Multiple choice social studies cooperatives and consumer empowerment understanding advertising media and advertisement advertisements

Who is an individual who buys products or services for personal use and not for manufacture or resale?

  1. Distributor

  2. Consumer

  3. Producer

  4. Broker
Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

An individual who buys products or services for personal use and not for manufacture or resale. A consumer is someone who can make the decision whether or not to purchase an item at the store, and someone who can be influenced by marketing and advertisements. Anytime someone goes to a store and purchases a toy, shirt, beverage, or anything else, they are making that decision as a consumer.

Multiple choice social studies cooperatives and consumer empowerment understanding advertising media and advertisement advertisements

Which consumer right means the right to be protected against the marketing of goods and services, which are hazardous to life and property? 

  1. Right to Safety

  2. Right to Information

  3. Right to be Heard

  4. Right to Choose
Reveal answer Fill a bubble to check yourself
A Correct answer
Explanation

Right to Safety means the right to be protected against the marketing of goods and services, which are hazardous to life and property. The purchased goods and services availed of should not only meet their immediate needs but also fulfil long-term interests. Before purchasing, consumers should insist on the quality of the products as well as on the guarantee of the products and services. They should preferably purchase quality marked products such as ISI, AGMARK, etc.

Multiple choice social studies cooperatives and consumer empowerment understanding advertising media and advertisement advertisements

Right to ________________means the right to acquire the knowledge and skill to be an informed consumer throughout life.

  1. Choose

  2. Safety

  3. Redressal

  4. Consumer Education
Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

Consumer Education means the right to acquire the knowledge and skill to be an informed consumer throughout life.Ignorance of consumers, particularly of rural consumers, is mainly responsible for their exploitation. They should know their rights and must exercise them. Only then real consumer protection can be achieved with success.

Multiple choice social studies cooperatives and consumer empowerment understanding advertising media and advertisement advertisements

Which right gives the consumer the right to represent himself or the right to advocate his interest?

  1. Right to Information

  2. Right to be Heard

  3. Right to Choose

  4. Right to Consumer Education
Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

The Right to be Heard gives the consumer the right to represent himself or to be heard or the right to advocate his interest. In case a consumer has been exploited or has any complaint against the product or service then he has the right to be heard and be assured that his/her interest would receive due consideration. This right includes the right to representation in the government and in other policy-making bodies. Under this right, the companies must have complaint cells to attend the complaints of customers.

Multiple choice social studies cooperatives and consumer empowerment understanding advertising media and advertisement advertisements

Which consumer right means the right to be assured wherever possible, to have access to a variety of goods and services at a competitive price?

  1. Right to Consumer Education

  2. Right to Information

  3. Right to Choose

  4. Right to be Heard
Reveal answer Fill a bubble to check yourself
C Correct answer
Explanation

Right to Choose means the right to be assured, wherever possible of access to a variety of goods and services at competitive price. According to this right, every consumer has the right to choose the goods or services of his or her likings. The right to choose means an assurance of availability, ability and access to a variety of products and services at competitive price and competitive price means just or fair price. The producer or supplier or retailer should not force the customer to buy a particular brand only. The consumer should be free to choose the most suitable product from his point of view.

Multiple choice organization of commerce and management emerging trends in business definition, scope and benefits of e-business emerging service business in india emerging modes of services

Full form of E-Commerce is __________________.

  1. electric commerce

  2. electricity commerce

  3. electronic commerce

  4. None of the above
Reveal answer Fill a bubble to check yourself
C Correct answer
Explanation

E commerce (e-commerce) or electronic commerce, a subset of e-business, is the purchasing, selling and exchanging of goods and services over computer networks.

Multiple choice organization of commerce and management emerging trends in business definition, scope and benefits of e-business emerging service business in india emerging modes of services

By Electronic Commerce, we mean _________________.

  1. Commerce of electronic goods

  2. Commerce which depends on electronics

  3. Commerce which is based on the use of internet

  4. Commerce which is based on transactions using computers connected by telecommunication network
Reveal answer Fill a bubble to check yourself
C Correct answer
Explanation

Electronic commerce refers to pursuing commerce activities i.e. buying and selling of goods over an electronic network typically,  internet. Here transactions are carried out using files, data having visual effects, sounds, animation etc.

Multiple choice organization of commerce and management emerging trends in business definition, scope and benefits of e-business emerging service business in india emerging modes of services

__________________ is the term that involves the use of electronic platforms such as intranets, extranets and internet to conduct a company's business.

  1. E-commerce

  2. Commerce

  3. Both (a) and (b)

  4. None of the above
Reveal answer Fill a bubble to check yourself
A Correct answer
Explanation

E-commerce or electronic commerce refers to the buying and selling of goods and services over an electronic platform such as intra-nets, extra nets and Internet to conduct a company's business.

Multiple choice organization of commerce and management emerging trends in business definition, scope and benefits of e-business emerging service business in india emerging modes of services

What is e-commerce?

  1. it refers to the use of computer netwok

  2. it refers to the idea of extracting business intelligence

  3. it refers to the buying and selling of goods and services

  4. both a and c
Reveal answer Fill a bubble to check yourself
A Correct answer
Explanation

E-commerce is the buying and selling of goods and services, or the transmitting of funds or data, over an electronic network, primarily the internet.