Commerce Accountancy · General Awareness

Consumer Protection and Commerce

1,192 Questions

Consumer Protection and Commerce encompasses consumer rights, unfair trade practices, retail operations, and e-commerce strategies. It details how goods and services are regulated, sold, and managed within various markets. Questions from this area are common in commerce, economics, and general awareness exam sections.

E-Commerce PlatformsRetail Trade TypesConsumer Rights ProtectionUnfair Trade PracticesOmnichannel StrategiesTariff Impacts

Consumer Protection and Commerce Questions

Multiple choice business organisation and correspondence middlemen 1 - wholesaler characteristics, necessity, services and survival of a wholesaler the characteristics of wholesalers wholesalers characteristics of wholesale trade kinds of mercantile agents or agent middlemen

Facilitating large scale production is one of the services of wholesalers to manufacturers. What do wholesalers do through this function?

  1. Wholesalers provide financial assistance to the manufacturers in the sense that they generally make cash payment for the goods purchased by them.

  2. They bear lots of risks such as the risk of fall in prices, theft, pilferage, spoilage, fire, etc.

  3. Wholesalers collect small orders from number of retailers and pass on the pool of such orders to manufacturers and make purchases in bulk quantities.

  4. All of the above

Reveal answer Fill a bubble to check yourself
C Correct answer
Explanation

Large scale production refers to the production of a commodity on a large scale with a large sized firm. It requires huge investments in plant and machinery. Large scale production can be carried out if the market size is large and expanding.Large scale firms are division of labor and production and sale of goods in large quantities. They cater to a large market. The industrial revolution laid the foundation of the factory system. The factory system which extensively used machinery and adopted division of labor made large scale production possible.

The following are some of the motives of large scale production.

  1. Desire for economy.
  2. Desire for increase in sales.
  3. Desire for a large customer base.
  4. Desire for large profits.
  5. Desire to become a global company.
  6. Desire for economic power.
  7. Desire for continuous growth and expansion.
  8. Desire to increase demand.
  9. Desire to overcome competition.
  10. Desire to achieve monopoly status.
  11. Desire for achieving long term profitability.

Multiple choice business organisation and correspondence middlemen 1 - wholesaler characteristics, necessity, services and survival of a wholesaler the characteristics of wholesalers wholesalers characteristics of wholesale trade kinds of mercantile agents or agent middlemen

Which of the following is referred to as 'Voluntary chains?'

  1. Co-operative retailing

  2. Retailers co-operatives

  3. Consumer's cooperatives

  4. Instalment selling

Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

Retailers' cooperatives, where independent retailers join together to perform wholesale functions, are often referred to as voluntary chains.

Multiple choice business organisation and correspondence middlemen 1 - wholesaler characteristics, necessity, services and survival of a wholesaler the characteristics of wholesalers wholesalers characteristics of wholesale trade kinds of mercantile agents or agent middlemen

What service of wholesalers helps the retailers in managing their business with relatively small amount of working capital?

  1. Marketing support

  2. Grant of Credit

  3. Availability of goods

  4. Specialised knowledge

Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

Wholesalers often provide credit to retailers, which allows retailers to stock goods without needing to pay upfront, thus managing with less working capital.

Multiple choice business organisation and correspondence employment opportunities in commerce meaning and essential elements of retail trade employment opportunities in insurance sector and capital market middlemen 2 - retailer

Itinerant retailers are small traders operating with limited resources.

  1. True

  2. False

Reveal answer Fill a bubble to check yourself
A Correct answer
Explanation

Itinerant means traveling from place to place.Itinerant retailers have no fixed place of business. They move from place to place for selling their goods to the consumers. Itinerant sell in small quantities. 

Multiple choice business organisation and correspondence employment opportunities in commerce meaning and essential elements of retail trade employment opportunities in insurance sector and capital market middlemen 2 - retailer

The retailer should adopt a suitable sales policy to increase sales and profits.

  1. True

  2. False

Reveal answer Fill a bubble to check yourself
A Correct answer
Explanation

Suitable Sales Policies sells its products only through authorized equipment distributors for resale in the agricultural and landscaping irrigation markets, plus other markets. Credit sales are made only to authorized distributors with established open accounts, subject to applicable credit limits.

Multiple choice business organisation and correspondence employment opportunities in commerce meaning and essential elements of retail trade employment opportunities in insurance sector and capital market middlemen 2 - retailer

Identify the correct statement from the following.

  1. Information about the consumers received from the retailers enable the manufactures to make suitable adjustments in the design, size and contents of their products.

  2. Many retailers offer free home delivery of goods purchased.

  3. Retailers are often ready to take back goods with which consumers are not satisfied and replace them.

  4. None of the above

Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

A retailer purchases in bulk from the wholesalers and sells the products to the customers in small quantities. A retailer essentially maintains a variety of merchandise. The aim of a retailer is to achieve maximum satisfaction by exceeding their expectations and delivering exceptional services.

Multiple choice business organisation and correspondence employment opportunities in commerce meaning and essential elements of retail trade employment opportunities in insurance sector and capital market middlemen 2 - retailer

While selecting a new area for commencement of business, a retailer should consider which of the following?

  1. Income level of the prospective customers

  2. Access to wholesale markets, transportation and other facilities

  3. Research on the trend of population

  4. All of the above

Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

Commencement of Business under Companies Act, 2013. A Public and Private Limited company having share capital cannot commence business until it has obtained the certificate of commencement of business (COB) from the concerned Registrar of Companies.

Multiple choice business organisation and correspondence employment opportunities in commerce meaning and essential elements of retail trade employment opportunities in insurance sector and capital market middlemen 2 - retailer

All the activities involved in selling goods or services directly to final consumers for personal non-business uses are done by _________.

  1. wholesalers

  2. retailers

  3. mediators

  4. commission agents

Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

Retailers are the final link in the distribution chain, selling goods and services directly to the end consumer for personal use.

Multiple choice business organisation and correspondence employment opportunities in commerce meaning and essential elements of retail trade employment opportunities in insurance sector and capital market middlemen 2 - retailer

Services which retailer provide to manufacturers and wholesalers are ______________.

  1. enabling large scale operations

  2. collecting market information

  3. promotion

  4. all of the above

Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

Retailers provide manufacturers and wholesalers with valuable services, including promoting products, gathering market feedback, and facilitating large-scale operations by handling distribution.

Multiple choice business organisation and correspondence employment opportunities in commerce meaning and essential elements of retail trade employment opportunities in insurance sector and capital market middlemen 2 - retailer

_______ are the small retailers who are commonly found at places where huge floating population gathers.

  1. Street traders

  2. Peddlers and hawkers

  3. Market traders

  4. Cheap jacks

Reveal answer Fill a bubble to check yourself
A Correct answer
Explanation

Street trading is defined as the selling or offering for sale of any article in thestreet. Traders who use the public highway to sell goods or services must have astreet trading licence to carry out trade from a designated site/pitch and display of goods in front of a shop.

Multiple choice business organisation and correspondence employment opportunities in commerce meaning and essential elements of retail trade employment opportunities in insurance sector and capital market middlemen 2 - retailer

Through the service of ________ retailers make the products available to the final consumers, who may be scattered over a large geographic area.

  1. distribution of goods

  2. promotion

  3. collecting market information

  4. enabling large-scale operations

Reveal answer Fill a bubble to check yourself
A Correct answer
Explanation

Distribution is the process of making a product or service available for the consumer or business user that needs it. This can be done directly by the producer or service provider, or using indirect channels with distributors or intermediaries.

n a mixed economy both market forces and government decisions determine which goods and services are produced and how they are distributed.In a command economy, also known as a planned economy, the government largely determines what is produced and in what amounts.

Multiple choice business organisation and correspondence employment opportunities in commerce meaning and essential elements of retail trade employment opportunities in insurance sector and capital market middlemen 2 - retailer

Retailers help manufacturers to advertise their products and offer short-term incentives in the form of coupons, free gifts, sales contests. This service is identified as _________.

  1. Help in distribution of goods

  2. Help in promotion

  3. Collecting market information

  4. Enabling large-scale operations

Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

Promotion is a type of communication between the buyer and the seller. The seller tries to persuade the buyer to purchase their goods or services through promotions. It helps in making the people aware of a product, service or a company. It also helps to improve the public image of a company. Promotion is the element in an organization's marketing mix that serves to inform, persuade and remind the market of the organization or its products.

Multiple choice business organisation and correspondence employment opportunities in commerce meaning and essential elements of retail trade employment opportunities in insurance sector and capital market middlemen 2 - retailer

The Latest entrants in the field of retailing is what?

  1. Super markets

  2. Hyper-markets

  3. Cooperative retailing

  4. Instalment selling

Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

Hyper-markets are large retail facilities that combine a supermarket and a department store, representing a more modern and expansive retail format.

Multiple choice business organisation and correspondence employment opportunities in commerce meaning and essential elements of retail trade employment opportunities in insurance sector and capital market middlemen 2 - retailer

Services which retailer provide to customers are _______________.

  1. wide selection of goods

  2. after sale services

  3. credit facilities

  4. all of the above

Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

Retailers provide various services to customers, including offering a wide selection of goods, providing credit facilities, and offering after-sales support.

Multiple choice organization of commerce and management emerging modes of services e-advertising, e-marketing and e-security structure of business introduction to internet and e-commerce

Cookies are very similar to the caller ID in telephones that provide telemarketers with such relevant information about customers.

  1. True

  2. False

Reveal answer Fill a bubble to check yourself
A Correct answer
Explanation

True. 

Cookies are basic software system that is similar to the caller ID in telephones as it provides information of all the customers who have visited a certain website to the telemarketers and advertisers of that website.