Commerce Accountancy · General Awareness

Consumer Protection and Commerce

1,192 Questions

Consumer Protection and Commerce encompasses consumer rights, unfair trade practices, retail operations, and e-commerce strategies. It details how goods and services are regulated, sold, and managed within various markets. Questions from this area are common in commerce, economics, and general awareness exam sections.

E-Commerce PlatformsRetail Trade TypesConsumer Rights ProtectionUnfair Trade PracticesOmnichannel StrategiesTariff Impacts

Consumer Protection and Commerce Questions

Multiple choice commercial studies structure of business e-advertising, e-marketing and e-security introduction to internet and e-commerce emerging modes of services e-tailing e-commerce and mobile commerce

E-commerce includes buying and selling of ___________________.

  1. Goods-e.g. digital cameras, music systems, clothes, accessories

  2. Information-e.g. subscription to some law site may give access to some court cases

  3. Services. e.g. matrimonial services through shaadi.com, placement services through naukri.com

  4. All of above
Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation
E-commerce stands for electronic commerce where the information or trade between two parties are done through electronic transmission of data that includes text, sound and visual images. It makes use of various electronic platforms such as intranets, extranets and  the internet to deal in buying and selling of goods, services and information.
Multiple choice contemporary indian society civics

Main reason for growing consumerism in Indian society is ____________.

  1. Growth in middle class

  2. Pressure of commercialisation

  3. Distance from traditional business

  4. Development of education
Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

Social and economic order and ideology that encourages the acquisition of goods and services in ever-increasing amounts is called consumerism. It involves protection and promotion of consumer interests. The main reason for growing consumerism is commercialization. It is the process of introducing a new product or production method into commerce to increase trade.

Multiple choice contemporary indian society civics

Which of the following statements is/are true regarding consumerism?

  1. Consumerist lifestyle has become status symbol

  2. Consumerism is directly linked with reputation of lifestyle

  3. Both A and B

  4. None of these
Reveal answer Fill a bubble to check yourself
C Correct answer
Explanation

Social and economic order and ideology that encourages the acquisition of goods and services in ever-increasing amounts is called consumerism. It involves protection and promotion of consumer interests. The main reason for growing consumerism is commercialization. It is the process of introducing a new product or production method into commerce to increase trade. Buying commercialized products have become a status symbol and are linked to the reputation of people.

Multiple choice contemporary indian society civics

Which of the following is not an example of consumerism?

  1. Shopping each day as a part of hobby

  2. Buying different pairs of shoe for different week days

  3. Reusing the waste products

  4. All of these
Reveal answer Fill a bubble to check yourself
C Correct answer
Explanation

Social and economic order and ideology that encourages the acquisition of goods and services in ever-increasing amounts is called consumerism. Reusing the waste products is not an example of consumerism because these things do not involve the acquisition of new goods.

Multiple choice contemporary indian society civics

Which of the following is an example of consumerism?

  1. Growing your own vegetables in a garden in your backyard

  2. Purchasing a different vehicle to drive for each day of the week

  3. Recycling your plastic bottles

  4. Wearing clothes that where handed down from a older sibling
Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

Social and economic order and ideology that encourages the acquisition of goods and services in ever-increasing amounts is called consumerism. Purchasing a different vehicle to drive for each day of the week is an example of consumerism. The other options mentioned like, growing your own vegetables in a garden in your backyard, recycling your plastic bottles, wearing clothes that were handed down from older sibling are not examples of consumerism because these things do not involve the acquisition of new goods.

Multiple choice contemporary indian society civics

Which of the following does not justify consumerism?

  1. The belief that it is good for people to spend a lot of money on goods and services

  2. The actions of people who spend a lot of money on goods and services

  3. An ideology that places value on the excessive consumption of material goods and services

  4. None of these
Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

Social and economic order and ideology that encourages the acquisition of goods and services in ever-increasing amounts is called consumerism. Given options like people spending a lot of money in acquiring goods and excessive consumption of goods and services are the characteristics of consumerism.

Multiple choice commercial studies structure of business e-tailing e-advertising, e-marketing and e-security e-commerce and mobile commerce

E-commerce includes buying and selling of which of the following:


P) Goods - e.g. digital camera, music system, clothes, accessories.
Q) Information - e.g. subscription to some law site may give access to some court cases.
R) Services - e.g. placement services by naukri.com.

  1. $P-X, Q-X, R- X$
  2. $P-\surd, Q-X, R- \surd$
  3. $P-\surd, Q-\surd, R- X$
  4. $P-\surd, Q-\surd, R- \surd$
Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

E-Commerce in India, is the rapidly growing business platform as it includes buying and selling of goods, services and information. Goods and services that includes cameras, clothes, subscription to some law sites, placement services can be purchased and sold through internet. There is nothing in the market that cannot be purchased online.

Multiple choice commercial studies structure of business e-tailing e-advertising, e-marketing and e-security e-commerce and mobile commerce

Match the following:

Sr. No. List I Sr. No. List II
P B2C commerce  1. Electronic Commerce
Q Selling + customer satisfaction 2. Customers should approach business to buy
R Form of business transactions that is carried out through electronic processing andtransmission of data 3. E-commerce
S Allowing another firm in a foreign market to use technical know-how and trade mark 4. The basic concept of this model  is to sell the product online to the consumers
5. Marketing
6. Franchising
  1. $P-4, Q-5, R-3, S-6$
  2. $P-4, Q-5, R-6, S-3$
  3. $P-4, Q-5, R-6, S-1$
  4. $P-2, Q-5, R-3, S-6$
Reveal answer Fill a bubble to check yourself
A Correct answer
Explanation
Answer: A
B2C commerce: This basically refers to business to customer where all the customer oriented products and services are provided online to all the customers from most of the business units. 
Selling+customer satisfaction: Marketing is a process that starts with the basic idea of a product, which is developed keeping in mind the customer satisfaction and continues even after the sale of the product by providing the customers with after sale services. 
E- commerce: E-commerce stands for electronic commerce where the information or trade between two parties are done through electronic transmission of data. 
Franchising: It is a farm of ownership parent company(franchiser) allows many firms(franchisee) in the foreign market to use the technical know-how and trade mark of the company to separate the business in agreement for a regular payment at a fixed rate. 
Multiple choice organisation of commerce and management structure of business e-tailing e-advertising, e-marketing and e-security e-commerce and mobile commerce

Where buyers decide their own prices, such type of e-commerce is called _______.

  1. B2C

  2. B2B

  3. C2B

  4. None of the above
Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

When buyers are carrying out the transactions between them, then this form of e-commerce is known as customer to customer e-business. Here, buyers or consumers communicate with each other on the given platform regarding buying and selling of products.

Multiple choice organisation of commerce and management structure of business e-tailing e-advertising, e-marketing and e-security e-commerce and mobile commerce

B2C commerce _______.

  1. includes services such as legal advice

  2. means only shopping for physical goods

  3. means only customers should approach customers to sell

  4. means only customers should approach business to buy
Reveal answer Fill a bubble to check yourself
A Correct answer
Explanation

B2C commerce means transactions offered by business enterprises directly to customers. It includes services such as legal services and goods like clothes, shoes, camera, other accessories. In these transactions, customer is communicating directly to the business enterprise.

Multiple choice organisation of commerce and management structure of business e-tailing e-advertising, e-marketing and e-security e-commerce and mobile commerce

Business that originates from consumers and the ultimate destination is also consumers is known as ___________.

  1. B2B

  2. B2C

  3. C2C

  4. C2B
Reveal answer Fill a bubble to check yourself
C Correct answer
Explanation

In consumer to consumer (C2C) form of e-commerce, transactions takes place between the customers. For example: OLX is an application in which one customer uploads a photo of their used product which they want to sell and another person can purchase the product if it matches their requirement.

Multiple choice organisation of commerce and management structure of business e-tailing e-advertising, e-marketing and e-security e-commerce and mobile commerce

Digital products are best suited for B2C e-commerce because they __________________.

  1. Are commodity like products

  2. Can be mass-customized and personalized

  3. Can be delivered at the time of purchase

  4. All of the above
Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

Digital products are ideal for B2C e-commerce because they are easily customized, can be delivered instantly upon purchase, and are standardized, making them efficient to distribute.

Multiple choice organisation of commerce and management structure of business e-tailing e-advertising, e-marketing and e-security e-commerce and mobile commerce

Where buyers name their own prices, such type of e-commerce is called _______.

  1. B2C

  2. B2B

  3. C2B

  4. none of the above
Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

E-commerce activity where customers interact or trade with each other without involving any business enterprise. Here, buyers decide their own prices. Companies such as ebay are of e-commerce model.

Multiple choice organisation of commerce and management structure of business e-tailing e-advertising, e-marketing and e-security e-commerce and mobile commerce

The classification of E-commerce domain that involves business activated by the consumer and targeted to businesses is known as _______________.

  1. Business to Consumer (B2C)

  2. Consumer to Business (C2B)

  3. Consumer to Consumer (C2C)

  4. Business to Business (B2B)
Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

Consumer to business is a business model in which customer offers some product or services to a business enterprise. For example: when a consumer writes reviews  or when a consumer gives a useful idea for new product development, it comes under C2B form of e business.