Tag: testing

Recognition of spoken input.

Recognition of DTMF input.

Telephony features such as call transfer and disconnect.

The auto response to the customer's call.

VoiceXML 3.0 is the current release we are using.

VoiceXML has a scope of DTMF input as well as Voice inputs

VoiceXML is a dynamic one.

Voice Browser is a component of VoiceXML

Memory allocation and disconnect

Call transfer and disconnect

Call transfer and automatic connection

Automatic detection and disconnect.

Interaction Routing

Integrated Routing

Intelligent Routing

Intelligent decision management

PIN should be defined.

PIN should be defined. If no pin , postal code should be defined.

PIN should be a four digits.

None is true.

Speech input and speech output

Touch tone input and voice output

Multi modal Modes of Input and Multimedia Output.

Speech Input and Output and Visual Output.

VXML, DTMF technology and graphical & Video Output

VXML , Text to Speech and computer telephony Integration and Speech recognition

DTMF, Text to Speech and computer telephony Integration and Speech recognition

DTMF, Text to Speech, Computer telephony Integration ,Speech recognition and graphical output

2001-2002

2002-2003

2003-2004

2004-2005

4.5 Millon calls per year

4.5 Million calls per month

5 Million calls per year

5 Million calls per month

Oracle 10g platform

Oracle 9i Platform

Oracle 8g platform

Oracle 11i Platform