Multiple choice technology testing

Rogers' Core IVR handle approximately

  1. 4.5 Millon calls per year

  2. 4.5 Million calls per month

  3. 5 Million calls per year

  4. 5 Million calls per month
Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

Rogers' national core IVR handles an extremely high volume of inbound customer inquiries, averaging approximately 4.5 million calls per month. Measuring this transaction rate on an annual basis would underrepresent the system's actual workload and database query capacity.

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