Multiple choice technology testing

In which year Rogers deployed the Speech-enabled IVR system________

  1. 2001-2002

  2. 2002-2003

  3. 2003-2004

  4. 2004-2005

Reveal answer Fill a bubble to check yourself
C Correct answer
Explanation

Rogers Communications initiated the deployment and migration of its touch-tone IVR to a converged, speech-enabled IVR system during the 2003-2004 period. This migration aimed to improve routing accuracy and self-service penetration across cable and wireless networks.