Multiple choice technology testing

Which is the third Generation of IVR

  1. Speech input and speech output

  2. Touch tone input and voice output

  3. Multi modal Modes of Input and Multimedia Output.

  4. Speech Input and Output and Visual Output.
Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

First generation IVR used touchtone input with voice output. Second generation added speech input with voice output. Third generation added visual output alongside speech input/output. Option D correctly describes 3rd gen.

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