Multiple choice technology testing

Select the future enhancement of IVR

  1. Graphical & Video Output enhancement

  2. Automatic Speech Recognition.

  3. DTMF key Input

  4. Voice input and output
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A Correct answer
Explanation

Traditional IVR platforms already support mature technologies like automatic speech recognition, DTMF keypad input, and basic voice I/O. Future enhancements focus on advanced multi-modal interfaces, integrating graphical and video output to provide a more interactive, visual, and user-friendly experience.

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