Multiple choice technology testing

Which belongs to fourth generation of IVR

  1. Speech Input and Output and Visual Output.

  2. Multi modal Modes of Input and Multimedia Output.

  3. Speech Input and Output.

  4. Touchtone input and voice Output.

Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

Fourth generation IVR systems support multiple input modes (speech, touchtone, text, gestures) and multimedia output (video, graphics, animations). This represents the most advanced IVR capabilities. Options A, C, D describe earlier generations.