Tag: consumer : satisfaction and protection

Questions Related to consumer : satisfaction and protection

In which year the Consumer Protection Act was enacted?

civics consumer in the market consumer awareness, education and protection consumers and their rights consumer : satisfaction and protection

  1. 1985

  2. 1986

  3. 1999

  4. 1978

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Correct Option: B
Explanation:

The consumer protection consists of a list of laws constructed to protect rights of the consumers.

Which Indian state does not have the Consumer Act, 1986?

civics consumer in the market consumer awareness, education and protection consumers and their rights consumer : satisfaction and protection

  1. Nagaland

  2. Manipur

  3. Kerala

  4. Jammu and Kashmir

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Correct Option: D
Explanation:

Its not adopted in J&K due to the instability of the state. 

By which of the following way a consumer gets exploited by the manufacturer?

civics consumer in the market consumer awareness, education and protection consumers and their rights consumer : satisfaction and protection

  1. High Price

  2. Fake Goods

  3. Substandard Quality

  4. All of above

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Correct Option: D
Explanation:

By following way a consumer gets exploited by the manufacturer:-

  • High Price- Very often traders charge high prices from their consumers than the prescribed retail price.
  • Fake Goods- It may sometimes happen that traders sell fake or duplicate goods in the name of genuine goods.
  • Substandard Quality- The traders may cheat the consumers by degrading the quality of the product and selling those in the market like expired products, defective items.

_______ is celebrated as consumer rights day all over the world.

civics consumer in the market consumer awareness, education and protection consumers and their rights consumer : satisfaction and protection

  1. 6th January

  2. 15th March

  3. 6th June

  4. 10th December

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Correct Option: B
Explanation:

The consumer movement marks 15th March with World Consumer Rights Day every year, as a means of raising global awareness about consumer rights and needs. Celebrating the day is a chance to demand that the rights of all consumers are respected and protected, and to protest against market abuses and social injustices which undermine those rights.

The concept that under a system of free enterprise, it is consumers who decide what goods and services shall be produced and in what quantities, is known as ________.

civics consumer in the market consumer awareness, education and protection consumers and their rights consumer : satisfaction and protection

  1. consumer protection

  2. consumer's decision

  3. consumer preference

  4. consumer's sovereignty

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Correct Option: D

AGMARK is a __________.

civics consumer in the market consumer awareness, education and protection consumers and their rights consumer : satisfaction and protection

  1. co-operative bank

  2. regulated agricultural market

  3. union for farmers

  4. quality guarantee stamp

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Correct Option: D

"Jago Grahak Jago" is an initiative towards _______________.

civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

  1. rural development

  2. sustainable growth

  3. prevention of child abuse

  4. consumer education and awareness

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Correct Option: D

Which of the following are the rights of consumer?

civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

  1. Right to choose

  2. Right to be informed

  3. Right to be heard

  4. All of the above

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Correct Option: D
Explanation:

Following are the rights of consumers :-
a) Right to choose.
b) Right to be heard.
c) Right to be informed.
d) Right to Safety.
e) Right to Seek Redressal.
f) Right to Consumer Education.

When was COPRA implemented in India?

civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

  1. 1984

  2. 1985

  3. 1986

  4. 1988

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Correct Option: C

In a Free Market Economy the allocation of resources is determined by.

civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

  1. Votes taken by consumers

  2. A Central Planning Authority

  3. Consumer Preference

  4. All of the above

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Correct Option: C