Tag: consumers and their rights

Questions Related to consumers and their rights

Consumer has the right to seek ____ against any unfair trade practices and exploitation.

civics consumer in the market consumer awareness, education and protection consumers and their rights consumer : satisfaction and protection

  1. dispute

  2. protection

  3. redressal

  4. awareness

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Correct Option: C
Explanation:

Consumer has the right to seek redressal against any unfair trade practices.

You have joined an educational institution and paid fees for the entire year but you found that the institution is not providing what it promised. Now you want to change the institution but the management refused to refund your fees? Which of your right is being violated?

civics consumer in the market consumer awareness, education and protection consumers and their rights consumer : satisfaction and protection

  1. Right to be safety

  2. Right to choose

  3. Right to be informed

  4. Right to be information

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Correct Option: B
Explanation:

The definition of Right to Choose as per the Consumer Protection Act 1986 is ‘the right to be assured, wherever possible, to have access to a variety of goods and services at competitive prices’. For regulating the market place, there is just one factor required and that is competition.

Which of the following does not fall under consumer rights?

civics consumer in the market consumer awareness, education and protection consumers and their rights consumer : satisfaction and protection

  1. Right to be informed

  2. Right to choose

  3. Right to seek government help

  4. Right to represent the consumer court

Show answer
Correct Option: C
Explanation:

Consumer Rights under the Consumer Protection Act, India

1. Right to Safety

2. Right to Information

3. Right to Choice

4. Right to be Heard or Right to Representation

5. Right to Seek Redressal

6. Right to Consumer Education

 

 

What is the full form of BPL in economic terms?

civics consumer in the market consumer awareness, education and protection consumers and their rights consumer : satisfaction and protection

  1. Bharat Petroleum Limited

  2. Below Poverty Line

  3. Below Prosperity Line

  4. None of these

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Correct Option: B
Explanation:

Poverty is the inability to attain minimum standard of living.
Poverty line indicates the level of poverty.
Above poverty line indicates that people are able to attain minimum standard of living.
Below poverty line indicates that people are not able to attain minimum standard of living.

Rights of consumers is ensured under the RTI Act.

civics consumer in the market consumer awareness, education and protection consumers and their rights consumer : satisfaction and protection

  1. True

  2. False

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Correct Option: B
Explanation:

Consumer Protection Act 1986, means that consumer's interests will receive due consideration at appropriate forums. It also includes right to be represented in various forums formed to consider the consumer's welfare. 

whereas, Right to Information (RTI) is an act of the Parliament of India which sets out the rules and procedures regarding citizens' right to information.  This law was passed by Parliament on 15 June 2005 and came fully into force on 12 October 2005.

National Consumer Day is celebrated in India on ___________.

civics consumer in the market consumer awareness, education and protection consumers and their rights consumer : satisfaction and protection

  1. 24 December

  2. 25 December

  3. 26 December

  4. 27 December

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Correct Option: A
Explanation:

Every year National Consumer Day is celebrated on 24th December. The main idea behind the celebration of this day is to remind people, the importance of consumer awareness. 

Which act provides protection to the consumers against the use of fraudulent marks?

civics consumer in the market consumer awareness, education and protection consumers and their rights consumer : satisfaction and protection

  1. Indian Tolls Act

  2. Sheriffs' Fees Act

  3. The trademarks act

  4. None of these

Show answer
Correct Option: C
Explanation:

The act that provides protection to the consumers against the use of fraudulent marks is "The Trademarks Act" which was passed in the year 1999. This law deals with the mechanism of registration, protection of trademark and prevention of fraudulent trademark.

Consumers in India has the right to seek information about the product he/she purchases. But which of the following aspects of a product, the producer need not inform the consumer?

civics consumer in the market consumer awareness, education and protection consumers and their rights consumer : satisfaction and protection

  1. Date of production

  2. Date of expiry

  3. Address of the producer

  4. The production process

Show answer
Correct Option: D
Explanation:

Any consumer in India has right to know about the date of production, expiry date of the product and address of the producer but he cannot know the production process.

World Consumer Day is celebrated on _________.

civics consumer in the market consumer awareness, education and protection consumers and their rights consumer : satisfaction and protection

  1. March 15th

  2. March 16th

  3. March 14th

  4. March 11th

Show answer
Correct Option: A
Explanation:

To raise global awareness about consumer rights and needs, across the globe March 15 is celebrated as World Consumers Day. World Consumers Day aims to protect consumers across the globe against market abuses. The world's first consumer movement was in 1983, in the United States  In this year of 1983, the first celebration of World Consumer Rights Day was marked. Since then, this day  is celebrated annually on March 15.

World Consumer Day is celebrated on _________.

civics consumer in the market consumer awareness, education and protection consumers and their rights consumer : satisfaction and protection

  1. March 15

  2. March 16

  3. March 14

  4. March 11

Show answer
Correct Option: A
Explanation:

March 15 is observed as the 'World Consumers' day'. This day has a historic importance as it was on this day in 1962, when the Bill for Consumer rights was moved in the US Congress.