Tag: consumer : satisfaction and protection

• ISI, Agmark and Hallmark standards are compulsory for certain products and voluntary for others.

Consumer Protection Rights Act - 1986.
Right to Information Act - 2005.

The consumer redressal process in India is expensive and time consuming.
The consumers have to appoint lawyers for their redressal in the courts.
If the case is going for appeal, the cost increases further.

The National Consumer Disputes Redressal Commission head office is located in New Delhi.
It was established uset upon the guidelines of Consumer Protection Act, 1986.

As per the Consumer Protection Act 1986, the right to seek redressal against unfair trade practices or restrictive trade practices or unscrupulous exploitation of consumers’ is referred to as the right to redressal.

The Central Excise and Salt Act. 1944 (I of 1944) was amended in 1991 to enable the Central Government to create the Consumer Welfare Fund where the money that is not refundable to the manufacturers etc. shall be credited. The money credited to the Fund is to be utilized by the Central Govt. (Department of Consumer Welfare) for the welfare of the consumers in accordance with the Rules framed.  The Fund has been set up by the Department of Revenue and, is being operated by the Ministry of Consumer Affairs, Food & Public Distribution, Department of Consumer Affairs.

Consumer Protection Act, 1986 is an Act of the Parliament of India enacted in 1986 to protect the interests of consumers in India. It makes provision for the establishment of consumer councils and other authorities for the settlement of consumers' disputes and for matters connected therewith. Consumer Protection Councils are established at the national, state and district level to increase consumer awareness

 In the field of consumer protection,the civil supplies department started a weekly programme called "Apne Adhikar" brodcasted by commercial stations of All India Radio. The main purpose of this programme was to educate consumers about their rights under various legistlations and measures undertaken by government to protect their interest.

The Consumer Protection Act, 1986 (COPRA) is an act of the parliament  of India enacted in 1986 to protect the interests of consumers in India. It is replaced by The Consumer Protection Act 2019. It is made for the establishment of consumer councils and other authorities for the settlement of consumer's grievances and matters connected therewith it. The act was passed in Assembly in October 1986 and came into force on December 24, 1986. The statute on the right was made before this COPRA act.

Sarava Priya scheme means:A scheme where essential items are distributed at low rates.