Tag: consumer : satisfaction and protection

Quizzes (4) Questions (113)

Questions Related to consumer : satisfaction and protection

Multiple choice civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

ISI, Agmark and Hallmark standards are ___ .

  1. compulsory for all producers

  2. compulsory to be put on packaged products

  3. not compulsory for all producers

  4. not compulsory for products that affect health and safety of consumers
Reveal answer Fill a bubble to check yourself
C Correct answer
Explanation
  • ISI, Agmark and Hallmark standards are compulsory for certain products and voluntary for others.
Multiple choice civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

The consumer redressal process in India is ____ .

  1. simple and quick

  2. simple and time consuming

  3. expensive but quick

  4. expensive and time consuming
Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

The consumer redressal process in India is expensive and time consuming.
The consumers have to appoint lawyers for their redressal in the courts.
If the case is going for appeal, the cost increases further.

Multiple choice civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

Which of the following pairs is not correct?

  1. Accident due to faulty safety value in the pressure cooker-Right to be safety

  2. Washing instruction on the label of garments-Right to information

  3. Authenticity of gold and diamond jewellery-ISI mark

  4. Complaints in consumer forums-Right to seek redressal
Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

As per the Consumer Protection Act 1986, the right to seek redressal against unfair trade practices or restrictive trade practices or unscrupulous exploitation of consumers’ is referred to as the right to redressal.

Multiple choice civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

The consumer welfare fund was created in ________.

  1. 1991

  2. 1994

  3. 1996

  4. 1998
Reveal answer Fill a bubble to check yourself
A Correct answer
Explanation

The Central Excise and Salt Act. 1944 (I of 1944) was amended in 1991 to enable the Central Government to create the Consumer Welfare Fund where the money that is not refundable to the manufacturers etc. shall be credited. The money credited to the Fund is to be utilized by the Central Govt. (Department of Consumer Welfare) for the welfare of the consumers in accordance with the Rules framed.  The Fund has been set up by the Department of Revenue and, is being operated by the Ministry of Consumer Affairs, Food & Public Distribution, Department of Consumer Affairs.

 

Multiple choice civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

When was the consumer protection act first passed in India?

  1. In 1966

  2. In 1997

  3. In 1986

  4. In 1996
Reveal answer Fill a bubble to check yourself
C Correct answer
Explanation

Consumer Protection Act, 1986 is an Act of the Parliament of India enacted in 1986 to protect the interests of consumers in India. It makes provision for the establishment of consumer councils and other authorities for the settlement of consumers' disputes and for matters connected therewith. Consumer Protection Councils are established at the national, state and district level to increase consumer awareness

Multiple choice civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

"Apne Adhikar" is the programme brodcasted by commercial stations of ___________.

  1. Door Darshan

  2. All India Radio

  3. The Ministry of Broadcasting

  4. None of thses
Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

 In the field of consumer protection,the civil supplies department started a weekly programme called "Apne Adhikar" brodcasted by commercial stations of All India Radio. The main purpose of this programme was to educate consumers about their rights under various legistlations and measures undertaken by government to protect their interest.

Multiple choice civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

COPRA stands for _______.

  1. consumer preservation act.

  2. consumer protection act.

  3. consumer protection activities

  4. none of these
Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

The Consumer Protection Act, 1986 (COPRA) is an act of the parliament  of India enacted in 1986 to protect the interests of consumers in India. It is replaced by The Consumer Protection Act 2019. It is made for the establishment of consumer councils and other authorities for the settlement of consumer's grievances and matters connected therewith it. The act was passed in Assembly in October 1986 and came into force on December 24, 1986. The statute on the right was made before this COPRA act.

Multiple choice civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

Sarava Priya scheme means __________.

  1. a scheme introduce for the welfare of the producers

  2. a scheme where essential items are distributed at low rates

  3. a scheme where food grains distributed at low rates

  4. none of thses
Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

Sarava Priya scheme means:A scheme where essential items are distributed at low rates.