Tag: consumer : satisfaction and protection

Questions Related to consumer : satisfaction and protection

Multiple choice civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

Where should consumers go to get justice ?

  1. District court

  2. High court

  3. Supreme court

  4. Consumer court

Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

Consumers should go to Consumer Courts to get justice for their grievances.
Depending on the value, the following courts can be approached.
National level consumer court hears claims amounting more than Rs. 1 crore.
State level consumer court hears claims amounting less than Rs 1 crore.
District level consumer court hears claims amounting up to Rs 20 lakhs.

Multiple choice civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

When a consumer has claims of Rs. 20 lakhs, he must file a case in the _____ .

  1. State Consumer Court

  2. National Consumer Court

  3. District Consumer Court

  4. International Court

Reveal answer Fill a bubble to check yourself
C Correct answer
Explanation
National level consumer court hears claims amounting more than Rs. 1 crore.
State level consumer court hears claims amounting less than Rs 1 crore.
District level consumer court hears claims amounting up to Rs 20 lakhs.
Multiple choice civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

The district level court deals with the cases involving claims up to Rs _________.

  1. 10 lakhs

  2. 20 lakhs

  3. 30 lakhs

  4. 40 lakhs

Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

  • National Level Consumer Court  with amount more than 1 Crore
  • State Level Consumer Court with less than 1 Crore amount
  • District Level Consumer Court value of product up to 20 Lacs.

Multiple choice civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

What does BIS stand for?

  1. Bank Insurance System

  2. Bureau of Indian Standards

  3. Bureau of Indian Statistics

  4. Body Ingredient System

Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

Indian Standard Institute was renamed as Bureau of Indian Standards since January 1, 1987.
BIS or ISI mark is given to the products of domestic consumption for good quality.

Multiple choice civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

The state level consumer court deals in cases involving claims between ___ to ___.

  1. Rs 10 lakhs to Rs 90 lakhs

  2. Rs 20 lakhs to Rs 1 crore

  3. Rs 30 lakhs to Rs 5 crores

  4. Rs 40 lakhs to Rs 10 crores

Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation
National level consumer court hears cases amounting to more than Rs 1 crore.
State level consumer court hears cases amounting less than Rs 1 crore.
District level consumer court hears cases amounting up to Rs 20 lakhs.
Multiple choice civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

The district level consumer court deals with the cases involving claims up to _____.

  1. Rs. 5 lakh

  2. Rs. 10 lakhs

  3. Rs. 15 lakhs

  4. Rs. 20 lakhs

Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation
National level consumer court hears cases amounting to more than Rs 1 crore.
State level consumer court hears cases amounting less than Rs 1 crore.
District level consumer court hears cases amounting up to Rs 20 lakhs.