Tag: consumer : satisfaction and protection

Questions Related to consumer : satisfaction and protection

Which logo you will look for on LPG cylinders?

civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

  1. ISO

  2. Agmark

  3. ISI

  4. Hallmark

Show answer
Correct Option: C
Explanation:

ISI stands for Indian Standards Institute.
ISI mark is given for products of domestic consumption
LPG cylinders have ISI mark to ensure quality.

Where should consumers go to get justice ?

civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

  1. District court

  2. High court

  3. Supreme court

  4. Consumer court

Show answer
Correct Option: D
Explanation:

Consumers should go to Consumer Courts to get justice for their grievances.
Depending on the value, the following courts can be approached.
National level consumer court hears claims amounting more than Rs. 1 crore.
State level consumer court hears claims amounting less than Rs 1 crore.
District level consumer court hears claims amounting up to Rs 20 lakhs.

When is National Consumers Day observed ?

civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

  1. October 17

  2. October 5

  3. July 7

  4. December 24

Show answer
Correct Option: D
Explanation:

National Consumers Day is observed on December 24 every year.

When a consumer has claims of Rs. 20 lakhs, he must file a case in the _____ .

civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

  1. State Consumer Court

  2. National Consumer Court

  3. District Consumer Court

  4. International Court

Show answer
Correct Option: C
Explanation:
National level consumer court hears claims amounting more than Rs. 1 crore.
State level consumer court hears claims amounting less than Rs 1 crore.
District level consumer court hears claims amounting up to Rs 20 lakhs.

How many consumer groups are well organized and recognized for their work?

civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

  1. 15-20

  2. 20-25

  3. 25-30

  4. 30-35

Show answer
Correct Option: B
Explanation:

Consumers can express their grievances through consumer movement.
20-25 consumer groups are well organized and recognized for their work.

The district level court deals with the cases involving claims up to Rs _________.

civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

  1. 10 lakhs

  2. 20 lakhs

  3. 30 lakhs

  4. 40 lakhs

Show answer
Correct Option: B
Explanation:

  • National Level Consumer Court  with amount more than 1 Crore
  • State Level Consumer Court with less than 1 Crore amount
  • District Level Consumer Court value of product up to 20 Lacs.

In how many countries Consumers International is operating?

civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

  1. Over 100

  2. Over 200

  3. Over 300

  4. Over 400

Show answer
Correct Option: A
Explanation:

Consumer International is an independent global body established to give voice for consumers.
Consumer International is operating in 120 countries with 240 member organization.

What does BIS stand for?

civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

  1. Bank Insurance System

  2. Bureau of Indian Standards

  3. Bureau of Indian Statistics

  4. Body Ingredient System

Show answer
Correct Option: B
Explanation:

Indian Standard Institute was renamed as Bureau of Indian Standards since January 1, 1987.
BIS or ISI mark is given to the products of domestic consumption for good quality.

The state level consumer court deals in cases involving claims between ___ to ___.

civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

  1. Rs 10 lakhs to Rs 90 lakhs

  2. Rs 20 lakhs to Rs 1 crore

  3. Rs 30 lakhs to Rs 5 crores

  4. Rs 40 lakhs to Rs 10 crores

Show answer
Correct Option: B
Explanation:
National level consumer court hears cases amounting to more than Rs 1 crore.
State level consumer court hears cases amounting less than Rs 1 crore.
District level consumer court hears cases amounting up to Rs 20 lakhs.

The district level consumer court deals with the cases involving claims up to _____.

civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

  1. Rs. 5 lakh

  2. Rs. 10 lakhs

  3. Rs. 15 lakhs

  4. Rs. 20 lakhs

Show answer
Correct Option: D
Explanation:
National level consumer court hears cases amounting to more than Rs 1 crore.
State level consumer court hears cases amounting less than Rs 1 crore.
District level consumer court hears cases amounting up to Rs 20 lakhs.