Tag: consumer : satisfaction and protection

Questions Related to consumer : satisfaction and protection

The organisations that monitor and issue the ISI, Agmark and Hallmark certificates to the producers actually monitor their ____ .

civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

  1. quantity standards

  2. quality standards

  3. credit ratings

  4. media coverage

Show answer
Correct Option: B
Explanation:

The organisations that monitor and issue the ISI, Agmark and Hallmark certificates to the producers actually monitor their quality standards.Agmark certification issued for standardization of food.
Hallmark certification issued for standardization of jewellery.
ISI certification issued for standardization of domestic consumption goods.

How do you describe the judicial machinery under COPRA ?

civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

  1. Two-tier quasi-judicial machinery

  2. Three-tier quasi-judicial machinery

  3. Four-tier quasi-judicial machinery

  4. Five-tier quasi-judicial machinery

Show answer
Correct Option: B
Explanation:

The three-tier quasi-judicial machinery under COPRA is: 

National level consumer court 
State level consumer court.
District level consumer court.

Consumer movement in India has led to the formation of various organizations locally known as _____.

civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

  1. Consumer Protection Councils

  2. COPRA

  3. Resident Welfare Associations (RWA)

  4. None of these

Show answer
Correct Option: A
Explanation:
  • COPRA 1986 enabled the government to establish central consumer protection council.
  • Minister of the consumer affairs is the chairman of the council.
  • Councils can be set up at state and district levels.
  • Objective of these councils is to protect the basic rights of consumers.