Tag: consumer : satisfaction and protection

Quizzes (4) Questions (113)

Questions Related to consumer : satisfaction and protection

Multiple choice civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

In India, the National Consumers Day is observed on _________.

  1. 24th October

  2. 24th December

  3. 24th January

  4. 24th March
Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

Every Year 24th December is observed as National Consumer Day with a specific theme in India. On this day the Consumer Protection Act, 1986 had received the assent of the president.

Multiple choice civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

A consumer's right against unfair trade practices is the _____.

  1. Right to fight

  2. Right to seek redressal

  3. Right to be informed

  4. Right to choose
Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

Right to Seek Redressal. Means right to seek redressal against unfair trade practices or unscrupulous exploitation of consumers. It also includes right to fair settlement of the genuine grievances of the consumer.

Multiple choice civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

Consumer movement was started to protect the interests of consumers as a _____.

  1. international force

  2. political force

  3. social force

  4. economic force
Reveal answer Fill a bubble to check yourself
C Correct answer
Explanation

Consumer movement was started to protect the interests of consumers as a social force.
Consumer movement is nothing but consumers forming small groups to express their solidarity. 
Consumer movement builds pressure on the firms or businesses for expressing their grievances.
Consumer groups also represent individual consumers in consumer courts.

Multiple choice civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

The right against unfair trade practices and exploitation is the _____.

  1. right to seek redressal

  2. right to represent

  3. right to be informed

  4. right to choose
Reveal answer Fill a bubble to check yourself
A Correct answer
Explanation

A.  Right to seek redressal

1:Means right to seek redressal against unfair trade practices or unscrupulous exploitation of consumers. It also includes right to fair settlement of the genuine grievances of the consumer.
2:Consumers must make complaint for their genuine grievances.Many a times their complaint may be of small value but its impact on the society as a whole may be very large. They can also take the help of consumer organisations in seeking redressal of their grievances.


Multiple choice civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

The district level consumer court deals in cases involving claims up to Rs. ________ .

  1. 10 lakh

  2. 20 lakhs

  3. 30 lakhs

  4. 40 lakhs
Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation
  • National Level Consumer Court with amount more than Rs. 1 Crore.
  • State Level Consumer Court with less than Rs. 1 Crore amount.
  • District Level Consumer Court value of product up to Rs. 20 Lacs.
Multiple choice civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

When did the United Nation adopt the guidelines for consumer protection ?

  1. 1983

  2. 1984

  3. 1985

  4. 1986
Reveal answer Fill a bubble to check yourself
C Correct answer
Explanation

The United Nations is an organization comprising of numerous countries.  UN consumer protection guidelines are set of rules for the safety of consumers for all member countries in the UN.