Tag: consumer : satisfaction and protection

The act that provides relief to buyers of goods in case the goods purchased do not comply with the expressed condition is the Sale of Goods Act.

Indian Tolls Act deals with Government to levy Tolls on Public Roads and Bridges and Sheriffs' Fees Act for making better provision for the Sheriffs of Calcutta, Madras and Bombay. These two acts have nothing to do with the customer service.

Grahak Suvidha Kendras are new initiatives of government which acts as a one stop centre for different consumer welfare services. By March 2015 there were six Grahak Suvidha Kendras located at Ahmadabad, Bangalore, Jaipur, Kolkata, Patna and Delhi. Therefore among the given options Hyderabad does not have Grahak Suvidha Kendras by March 2015.

The Standards of Weights and Measures Act was passed in the year 1976 by Indian Government. This was passed to establish standards of weights and measures, to regulate trade or commerce to safeguard consumer interests.

Consumer Protection Act, 1986 is an act of parliament passed in the year 1986 to protect the interests of consumers in India. It is very important because of the following functions 

• The right to be protected against the marketing of goods which are hazardous to life and property, 
• The right to informed about the quality, quantity, potency, purity, standard and price of goods, 
• The right to be assured, wherever possible access to a variety of goods at competitive prices.

AGMARK = Agricultural Mark i.e. the Certification and Standardization Mark for packaged Agricultural products in India. The AGMARK is legally enforced in India by the Agricultural Produce (Grading and Marking) Act of 1937 (and amended in 1986).

Consumer Protection Act, 1986 is an Act of the Parliament of India enacted in 1986 to protect the interests of consumers in India. It makes provision for the establishment of consumer councils and other authorities for the settlement of consumers' disputes and for matters connected therewith also.

The Consumer Protection Act, 1986 (COPRA) is an act of the Parliament  of India enacted in 1986 to protect the interests of consumers in India.  It is made for the establishment of consumer councils and other authorities for the settlement of consumer's grievances and matters connected therewith it. The act was passed in Assembly in October 1986 and came into force on December 24, 1986.

The National Consumer Disputes Redressal Commission, India is a quasi-judicial commission in India which was set up in 1988 under the Consumer Protection Act, 1986. Its head office is in New Delhi.

One of the many uses of Consumer act is to create awareness that makes us alert so that we can question the price and quality of the goods and services we buy and use. It also creates a social concern by making sure that the products and services we use are not produced in a situation that harms others.