General Awareness · Reasoning

Interpersonal and Communication Skills

2,187 Questions

Interpersonal and communication skills focus on effective messaging, negotiation, conflict resolution, and professional relationship building. The questions cover verbal and non-verbal communication, networking, and diplomatic correspondence. This topic is commonly evaluated in banking, SSC, and teaching aptitude examinations.

Negotiation strategiesConflict resolutionTeam collaborationDiplomatic communicationProfessional networking

Interpersonal and Communication Skills Questions

Multiple choice
  1. grandeur

  2. dignity

  3. dextrousness

  4. inventiveness

Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

Innovativeness refers to creative, original thinking and the ability to present ideas in fresh ways. Among the options, 'inventiveness' is the closest synonym, capturing the essence of bringing novel approaches to presentations.

Multiple choice
  1. Idea

  2. Capacity

  3. Ability

  4. Willingness

Reveal answer Fill a bubble to check yourself
C Correct answer
Explanation

Aptitude refers to natural ability or talent. In the context of presentations, it means having an inherent capability or skill. 'Ability' is the most appropriate synonym among the options.

Multiple choice
  1. attitude

  2. innocence

  3. appeal

  4. intimacy

Reveal answer Fill a bubble to check yourself
C Correct answer
Explanation

Charisma in presentations refers to a magnetic personal quality that attracts and influences audiences. 'Appeal' best captures this sense of attractiveness and ability to draw people in.

Multiple choice
  1. words and praises

  2. overt expressions

  3. body movements

  4. attention

Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

Gestures in this context refers to visible reactions from the audience that indicate their response. 'Overt expressions' best captures the idea of observable, external demonstrations of feedback.

Multiple choice
  1. alertness

  2. passion

  3. tension

  4. heartfelt desire

Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

Zeal refers to enthusiastic energy and passion. In the context of concealing apprehension, it represents the enthusiasm and vitality that can overcome nervousness during presentations.

Multiple choice
  1. difficult

  2. terrible

  3. alarming

  4. impressive

Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

Formidable impact means a powerful, impressive effect. 'Impressive' is the best synonym, capturing the sense of creating a strong, memorable impression on the audience.

Multiple choice
  1. Anxiety

  2. Ignorance

  3. Sarcasm

  4. Difficulty

Reveal answer Fill a bubble to check yourself
A Correct answer
Explanation

"Anxiety" is the correct replacement for "Apprehension" in this context. The passage discusses how presenters can conceal their nervousness about presenting through inventiveness and zeal. In this context, apprehension means fear or worry about the upcoming presentation. "Ignorance" means lack of knowledge, "sarcasm" is a form of irony, and "difficulty" means something hard to do - none of these capture the meaning of nervousness about presenting.

Multiple choice
  1. respond

  2. lead

  3. question

  4. persuade

Reveal answer Fill a bubble to check yourself
A Correct answer
Explanation

Reciprocate means to respond in kind - to give back similar warmth or treatment. The passage asks: if you're open and considerate, 'why shouldn't they reciprocate with equal warmth?' Respond is the closest match. Lead, question, and persuade don't capture the mutual exchange aspect.

Multiple choice

Which of the following could replace 'attention seekers' as used in the passage?

Directions: Read the following passage carefully and select the most suitable option according to the corresponding number in the passage.

Arguing is very much in the human nature. Almost everyone does it. But everybody should understand that there is a right way and a wrong way to do it. Some people do it overtly by yelling while some others do it covertly without much hue and cry. You may think that the former is the right way and the latter is the wrong one. But the fact is that the method actually does not make any difference. Understand that you don't need to be furious to express your anger when you are not happy with something or someone. If you are angry, you don't need to throw things or break them or shout at people or end valuable relationships. This is regretful behaviour and hence not acceptable in a professional organisation.

Always avoid digging out issues of the past to use as a weapon against your colleague while talking about a present problem. Deal with the current issue first and if you have pent-up feelings from the past, put them off to be taken at an appropriate time in future. Don't get involved in unnecessary arguments initiated by attention seekers. There are people who like to argue because it gives them a feeling of being powerful. Such people normally drag others into unwanted arguments just for sake of getting some attention. Don't fall into their trap. Stay away from such people and save yourself from negative attention.
  1. inferior people

  2. incompetent people

  3. irrational people

  4. arrogant people

Reveal answer Fill a bubble to check yourself
C Correct answer
Explanation

The passage describes 'attention seekers' as people who argue just to feel powerful and get attention. This behavior is irrational because it lacks reasonable purpose - they create unnecessary conflicts just for attention, not to resolve actual issues. 'Irrational' captures this lack of logical reasoning.

Multiple choice

Which of the following could replace 'covertly' as used in the passage?

Directions: Read the following passage carefully and select the most suitable option according to the corresponding number in the passage.

Arguing is very much in the human nature. Almost everyone does it. But everybody should understand that there is a right way and a wrong way to do it. Some people do it overtly by yelling while some others do it covertly without much hue and cry. You may think that the former is the right way and the latter is the wrong one. But the fact is that the method actually does not make any difference. Understand that you don't need to be furious to express your anger when you are not happy with something or someone. If you are angry, you don't need to throw things or break them or shout at people or end valuable relationships. This is regretful behaviour and hence not acceptable in a professional organisation.

Always avoid digging out issues of the past to use as a weapon against your colleague while talking about a present problem. Deal with the current issue first and if you have pent-up feelings from the past, put them off to be taken at an appropriate time in future. Don't get involved in unnecessary arguments initiated by attention seekers. There are people who like to argue because it gives them a feeling of being powerful. Such people normally drag others into unwanted arguments just for sake of getting some attention. Don't fall into their trap. Stay away from such people and save yourself from negative attention.
  1. exclusively

  2. explicitly

  3. secretly

  4. ridiculously

Reveal answer Fill a bubble to check yourself
C Correct answer
Explanation

The passage contrasts two ways of arguing: 'overtly' (openly, with yelling) and 'covertly' (without much noise). 'Covertly' means secretly or hidden from public view. 'Secretly' is the direct synonym - someone arguing covertly is doing it secretly rather than openly.

Multiple choice

Which of the following could replace 'arguing' as used in the passage?

Directions: Read the following passage carefully and select the most suitable option according to the corresponding number in the passage.

Arguing is very much in the human nature. Almost everyone does it. But everybody should understand that there is a right way and a wrong way to do it. Some people do it overtly by yelling while some others do it covertly without much hue and cry. You may think that the former is the right way and the latter is the wrong one. But the fact is that the method actually does not make any difference. Understand that you don't need to be furious to express your anger when you are not happy with something or someone. If you are angry, you don't need to throw things or break them or shout at people or end valuable relationships. This is regretful behaviour and hence not acceptable in a professional organisation.

Always avoid digging out issues of the past to use as a weapon against your colleague while talking about a present problem. Deal with the current issue first and if you have pent-up feelings from the past, put them off to be taken at an appropriate time in future. Don't get involved in unnecessary arguments initiated by attention seekers. There are people who like to argue because it gives them a feeling of being powerful. Such people normally drag others into unwanted arguments just for sake of getting some attention. Don't fall into their trap. Stay away from such people and save yourself from negative attention.
  1. Quarrelling

  2. Chatting

  3. Debating

  4. Protesting

Reveal answer Fill a bubble to check yourself
C Correct answer
Explanation

While 'arguing' can mean any disagreement, in the context of professional behavior and human nature, 'debating' is the most appropriate replacement. Debating is a more formal, structured way of discussing disagreements that the passage suggests is the 'right way' to handle conflicts.

Multiple choice

Which of the following could replace 'digging out' as used in the passage?

Directions: Read the following passage carefully and select the most suitable option according to the corresponding number in the passage.

Arguing is very much in the human nature. Almost everyone does it. But everybody should understand that there is a right way and a wrong way to do it. Some people do it overtly by yelling while some others do it covertly without much hue and cry. You may think that the former is the right way and the latter is the wrong one. But the fact is that the method actually does not make any difference. Understand that you don't need to be furious to express your anger when you are not happy with something or someone. If you are angry, you don't need to throw things or break them or shout at people or end valuable relationships. This is regretful behaviour and hence not acceptable in a professional organisation.

Always avoid digging out issues of the past to use as a weapon against your colleague while talking about a present problem. Deal with the current issue first and if you have pent-up feelings from the past, put them off to be taken at an appropriate time in future. Don't get involved in unnecessary arguments initiated by attention seekers. There are people who like to argue because it gives them a feeling of being powerful. Such people normally drag others into unwanted arguments just for sake of getting some attention. Don't fall into their trap. Stay away from such people and save yourself from negative attention.
  1. mining

  2. extracting

  3. tunnelling

  4. bringing up

Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

In the context of 'digging out issues of the past to use as a weapon,' the phrase means bringing up old problems or grievances. 'Bringing up' is the most accurate replacement - it means introducing or mentioning something (in this case, past issues) that was previously hidden or forgotten.

Multiple choice

Which of the following could replace 'furious' as used in the passage?

Directions: Read the following passage carefully and select the most suitable option according to the corresponding number in the passage.

Arguing is very much in the human nature. Almost everyone does it. But everybody should understand that there is a right way and a wrong way to do it. Some people do it overtly by yelling while some others do it covertly without much hue and cry. You may think that the former is the right way and the latter is the wrong one. But the fact is that the method actually does not make any difference. Understand that you don't need to be furious to express your anger when you are not happy with something or someone. If you are angry, you don't need to throw things or break them or shout at people or end valuable relationships. This is regretful behaviour and hence not acceptable in a professional organisation.

Always avoid digging out issues of the past to use as a weapon against your colleague while talking about a present problem. Deal with the current issue first and if you have pent-up feelings from the past, put them off to be taken at an appropriate time in future. Don't get involved in unnecessary arguments initiated by attention seekers. There are people who like to argue because it gives them a feeling of being powerful. Such people normally drag others into unwanted arguments just for sake of getting some attention. Don't fall into their trap. Stay away from such people and save yourself from negative attention.
  1. enraged

  2. red hot

  3. perturbed

  4. disturbed

Reveal answer Fill a bubble to check yourself
A Correct answer
Explanation

'Furious' means extremely angry or full of fury. Among the options, 'enraged' is the closest synonym - it means very angry, to the point of losing control. The passage contrasts being 'furious' with expressing anger in a more controlled, professional way.

Multiple choice

Which of the following could replace 'pent up' as used in the passage?

Directions: Read the following passage carefully and select the most suitable option according to the corresponding number in the passage.

Arguing is very much in the human nature. Almost everyone does it. But everybody should understand that there is a right way and a wrong way to do it. Some people do it overtly by yelling while some others do it covertly without much hue and cry. You may think that the former is the right way and the latter is the wrong one. But the fact is that the method actually does not make any difference. Understand that you don't need to be furious to express your anger when you are not happy with something or someone. If you are angry, you don't need to throw things or break them or shout at people or end valuable relationships. This is regretful behaviour and hence not acceptable in a professional organisation.

Always avoid digging out issues of the past to use as a weapon against your colleague while talking about a present problem. Deal with the current issue first and if you have pent-up feelings from the past, put them off to be taken at an appropriate time in future. Don't get involved in unnecessary arguments initiated by attention seekers. There are people who like to argue because it gives them a feeling of being powerful. Such people normally drag others into unwanted arguments just for sake of getting some attention. Don't fall into their trap. Stay away from such people and save yourself from negative attention.
  1. procured

  2. fixed

  3. unexpressed

  4. understated

Reveal answer Fill a bubble to check yourself
C Correct answer
Explanation

Pent-up feelings refer to emotions that have been held back or suppressed over time. The passage advises dealing with current issues first and postponing these restrained emotions for later. 'Unexpressed' directly captures the meaning of feelings that have been kept inside without being released.

Multiple choice

Which of the following could replace 'overtly' as used in the passage?

Directions: Read the following passage carefully and select the most suitable option according to the corresponding number in the passage.

Arguing is very much in the human nature. Almost everyone does it. But everybody should understand that there is a right way and a wrong way to do it. Some people do it overtly by yelling while some others do it covertly without much hue and cry. You may think that the former is the right way and the latter is the wrong one. But the fact is that the method actually does not make any difference. Understand that you don't need to be furious to express your anger when you are not happy with something or someone. If you are angry, you don't need to throw things or break them or shout at people or end valuable relationships. This is regretful behaviour and hence not acceptable in a professional organisation.

Always avoid digging out issues of the past to use as a weapon against your colleague while talking about a present problem. Deal with the current issue first and if you have pent-up feelings from the past, put them off to be taken at an appropriate time in future. Don't get involved in unnecessary arguments initiated by attention seekers. There are people who like to argue because it gives them a feeling of being powerful. Such people normally drag others into unwanted arguments just for sake of getting some attention. Don't fall into their trap. Stay away from such people and save yourself from negative attention.
  1. mutually

  2. openly

  3. furtively

  4. fashionably

Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

Overtly refers to something done openly, publicly, or without concealment. The passage contrasts overt arguing (yelling) with covert arguing (done quietly). 'Openly' is the direct synonym - doing something in plain view without hiding it.