Commerce Accountancy

Management and Organizational Behavior

2,437 Questions

Management and organizational behavior explore how individuals and groups interact within an organization. This hub covers motivation theories, leadership styles, and delegation. These topics are essential for commerce students and competitive exam aspirants.

Work motivation theoriesLeadership stylesDelegation of authorityOrganizational structure typesPerformance appraisal aimsGroup dynamics and social loafing

Management and Organizational Behavior Questions

Multiple choice
  1. way

  2. method

  3. opportunity

  4. place

Reveal answer Fill a bubble to check yourself
C Correct answer
Explanation

Outdoor training sessions give people the opportunity to get out... recognise their weak points… working towards an achievable goal.

Multiple choice
  1. know

  2. recognise

  3. find

  4. understand

Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

Outdoors training sessions like these also give people the opportunity to get out of their known roles,  grapple with and come to terms with their personality quirks, recognize their weak spots and do something about them and then the result is a better adjusting employee.  

Multiple choice
  1. achievable

  2. non-achievable

  3. enviable

  4. easy

Reveal answer Fill a bubble to check yourself
A Correct answer
Explanation

Outdoor training sessions like these also give people the opportunity to get out of their known roles, grapple with and come to terms with their personality quirks, recognize their weak spots and do something about them and then the result is a better adjusting employee who is working towards all achievable goal.  

Multiple choice

A criticism that management education did not face was that

Directions: Answer the question based on the following passage.

Management education gained new academic stature within US Universities and greater respect from outside during the 1960's and 1970's. Some observers attributed the competitive superiority of US corporations to the quality of business education. In 1978, a management professor, Herbert A. Simon of Carnegie Mellon University, won the Nobel Prize in economics for his work in decision theory. And the popularity of business education continued to grow; since 1960, the number of master's degrees awarded annually has grown from under 5000 to over 50,000 in the mid 1980's and the MBA has become known as 'the passport to good life'.
By the 1980s, however, US business schools faced critics who charged that learning had little relevance to real business problems. Some went so far as to blame business schools for the decline in US competitiveness. Amidst the criticism, four distinct arguments may be discerned. The first is that business schools must be either unnecessary or deleterious because Japan does so well without them. Underlying this argument is the idea that management ability cannot be taught; one is either born with it or much acquire it over years of practical experience. A second argument is that business schools are overly academic and theoretical. They teach quantitative models that have little application to real world problems. Third, they give inadequate attention to shop-floor issues, to production processes and to management resources. Finally, it is argued that they encourage undesirable attitudes in students, such as placing value on the short term and 'bottom line' targets, while neglecting longer term developmental criteria. In summary, some business executives complain that MBAs are incapable of handling day to day operational decisions, unable to communicate and to motivate people, and unwilling to accept responsibility for following through on implementation plans. We shall analyse these criticisms after having reviewed experiences in other countries.
In contrast to the expansion and development of business education in the United States and more recently in Europe, Japanese business schools graduate no more than two hundred MBAs each year. The Keio Business School (KBS) was the only two year masters programme. The absence of business school in Japan would appear in contradiction with the high priority placed upon learning by its Confucian culture. Confucian colleges taught administrative skills as early as 1630 and Japan wholeheartedly accepted Western learning following the Meiji restoration of 1868 when Hundreds of students were despatched to universities in US, Germany, England and France to learn the secrets of western technology and modernisation. Moreover, the Japanese educational system is highly developed and intensely competitive and can be credited for raising the literary and mathematical abilities of the Japanese to the highest level in the world.
Until recently, Japanese corporations have not been interested in using either local or foreign business schools for the development of their future executives. Their in-company, training programmes have sought the socialisation of newcomers, the younger the better. The training is highly specific and those who receive it have neither the capacity nor the incentive to quit. The prevailing belief, says Imai, management should be born out of experience and many years of effort and not learnt from educational institutions'. A 1960 survey of Japanese senior executives confirmed that a majority (54%) believed that managerial capabilities can be attained only on the job and not in universities.
However, this view seems to be changing: the same survey revealed that even as early as 1960, 37% of senior executives felt that the universities should teach integrated professional management. In the 1980s, a combination of increased competitive pressures and greater multinationalisation of Japanese business are making it difficult for many companies to rely solely upon internally trained managers. This has led to a rapid growth of local business programmes and a greater use of American MBA programmes. In 1982-83, the Japanese comprised the largest single group of foreign students at Wharton, where they not only learnt the latest techniques of financial analysis, but also developed world-wide contracts through their classmates and became Americanised, something highly useful in future negotiations. The Japanese, then do not, do without business school as is sometimes contended. But the process of selecting and orienting new graduates even MBAs into corporations is radically different than in the US. Rather than being placed in highly paying staff positions, new Japanese recruits are assigned responsibility for operational and even menial tasks. Success is based upon Japan's system of highly competitive recruitment and intensive in-company management development, which in turn are grounded in its tradition of universal and rigorous academic education, lifelong employment and strong group identification.
The harmony among these traditional elements has made Japanese industry highly productive and the given corporate leadership a long term view. It is true that this has been achieved without much attention to university business education, but extraordinary attention has been devoted to the development of managerial skills both within the company and through participation in programmes sponsored by the Productivity Centre and other similar organisations.

  1. it imparted poor quantitative skills to MBAs

  2. it was unnecessary and deleterious

  3. it was irrevocably irrelevant

  4. it inculcated undesirable attitudes in students

Reveal answer Fill a bubble to check yourself
C Correct answer
Explanation

Everything except option 3 is mentioned in the second paragraph.

Multiple choice
  1. psychological needs

  2. security needs

  3. self actualization needs

  4. All of the above

Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

Maslow, a psychologist, developed a theory of motivation based on human needs arranged in a particular order from the lower to the higher and it covers all the above mentioned needs.

Multiple choice
  1. Parity of Authority and Responsibility

  2. Flow of Command from Subordinate to Superior

  3. Flow of Command from Superior to Subordinate

  4. None of the above

Reveal answer Fill a bubble to check yourself
C Correct answer
Explanation

Unity of command means that a subordinate should work under the supervision of one superior only from whom he gets instructions and to whom he is accountable. It avoids confusion in authority and instructions.

Multiple choice
  1. Theory-X

  2. Theory-Y

  3. Equity Theory

  4. Monistic Theory

Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

McGregor gave the assumptions, which he believed could lead to more effective management of people in the organization, under the rubric of Theory Y. The fundamental implication of Theory Y is that full advantage of the personal and professional potential of employees can be taken by motivating them to accept organisational objectives, more particularly when their physiological and safety needs are well satisfied.

Multiple choice
  1. Component

  2. Active class

  3. Collaboration

  4. Interface

Reveal answer Fill a bubble to check yourself
C Correct answer
Explanation

A collaboration defines an interaction, and is a society of roles and other elements that work together to provide some cooperative behaviour, which is bigger than the sum of all the elements.

Multiple choice
  1. To get happiness

  2. To get success and happiness

  3. To get rich

  4. To outdo others

Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

According to the passage, "...to get success and happiness in life. All the successful people of the world did hard work." So, option 2 is correct.

Multiple choice
  1. Waits for the opportunity to come

  2. Works hard

  3. Cheats others

  4. Keeps sitting down

Reveal answer Fill a bubble to check yourself
A Correct answer
Explanation

According to the the passage, "he (an idler) keeps waiting for the chance to come his way."

Multiple choice
  1. When teammates do not abide by the rules

  2. When teammates abide by the rules

  3. When teammates do not work

  4. When teammates enjoy

Reveal answer Fill a bubble to check yourself
A Correct answer
Explanation

The passage says, "If they do not abide by the rules or do not obey their superiors, the work is likely to suffer." Hence, option 1 is the right answer.

Multiple choice

Directions: Choose the appropriate number (1 - 4) according to the information given in the passage.

According to the writer, the term 'Organization' means

Reading Passage

Read the passage and answer the given question. 
 
DEVELOPING THE ABILITY TO ORGANIZE

1. The importance of organization. It has been pointed out in the preceding chapters that the silent reading period should be used to develop speed and thought getting, if pupils are to learn how to study effectively. The superior student is one who has acquired a third important skill, namely, the ability quickly and effectively to organize the subject-matter read. The term organization, as here used, includes making outlines and summaries and having pupils prepare lists of questions which they consider leading ones. The importance of developing the ability of pupils to organize can scarcely be overemphasized.

2. Psychologists have done much valuable research in the field of the higher mental processes. The results of their investigations include the establishment of many basic principles in the science and art of organization. The psychological point of view. From a psychological point of view, training in the organization of subject-matter is urged because it requires the pupil to analyze, select, and synthesize. ! It requires much concentration, judgment, evaluation, and association and is considered one good test of general intelligence. Organization is a great aid to memory or retention. To the degree that a lesson or discussion is well organized, to that degree each minor point is seen in its proper relation to the major idea, and each major thought in its relation to the whole.

3. The love of rhythm is said to be instinctive, and for that reason applied psychology urges the organization of a lecture or lesson in the most logical manner so that the preferred paths may function. The sociological point of view. Nor is the ability to organize of secondary importance when considered from the sociological point of view. How many men and women are failing in their several vocations every day, not so much because of some defect in personality, but because organization is sadly lacking in every proposition which they set forth? The fundamental principle in public speaking is organization. Because organization is of great consequence in life, both in and out of school, one feels justified in testing pupils to see how much organizing ability they have, and how that ability may be developed.

4. Present lack of ability to organize. The inability of many grade pupils to organize the main points of a lesson under headings and subheadings is very noticeable in many schools. Teachers do not seem to realize that training pupils and developing in them an appreciation of the worth of organization is one effective method of building up good study habits. Too often pupils are not made to feel that they are expected to organize, weigh, and discriminate in their reading. Making a problem assignment stimulates the child to see for himself what sentences in the lesson are most worthwhile.

5. Some teachers make a specific assignment of three or four questions. These questions act as guides to the pupil's reading; they form the topics for discussion in the next recitation period. Pupils thus learn to discriminate between points having little or much bearing on the question before them. After a few weeks of such training, summaries can be made at the close of a recitation period. The teacher and pupils together sum up the main points in the lesson that were brought out or that should be discussed. Having one section of a class prepare the questions for another section to evaluate is an effective device.

  1. only to prepare lists

  2. developing the ability of pupils

  3. includes making outlines and summaries

  4. a company for working

Reveal answer Fill a bubble to check yourself
C Correct answer
Explanation

Para- 1, Line-4. The term organization, as here used, includes making outlines and summaries and having pupils prepare lists of questions which they consider leading ones.

Multiple choice
  1. By providing suitable employment that gives social and psychological satisfaction to people.

  2. By providing maximum opportunities of personal development to each employee.

  3. By effectively utilising available human resources.

  4. By speeding up the process of economic growth, which in turn leads to higher standards of living and fuller employment.

  5. None of these

Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

Human Resource management contributes at the professional level by providing maximum opportunities of personal development to each employee.

Multiple choice
  1. MBO Technique

  2. Human Resource Accounting Method

  3. Behaviorally Anchored rating Scales

  4. Psychological appraisals

  5. None of these

Reveal answer Fill a bubble to check yourself
A Correct answer
Explanation

MBO (Management By Objectives) Technique is the performance appraisal method  based on concrete performance targets, which are usually established by superior and subordinates jointly.