Which statement is true.

technology testing

  1. IVR receives the target VDN and transfers the call to the VDN on the Avaya switch through Genesys CTI.

  2. IVR receives the target VDN and transfers the call to the VDN on the Genesys CTI through Avaya switch.

  3. IVR receives the target VDN and transfers the call to the VDN on the Avaya switch without Genesys CTI.

  4. None

Show answer
Correct Option: A

Find more quizzes: