Multiple choice technology platforms and products

IVR is a technology that enables interaction between a caller and a computer via the telephone.

  1. True

  2. False
Reveal answer Fill a bubble to check yourself
A Correct answer
Explanation

IVR (Interactive Voice Response) is a telephony technology that allows callers to interact with computer systems through voice or keypad inputs via telephone. This is the standard definition of IVR technology used in call centers and automated phone systems. The statement is accurate.

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