Multiple choice technology testing

Main advantage of IVR system is

  1. It is a 24X7 application

  2. The menus are short

  3. Personalized experience

  4. Time out problems
Reveal answer Fill a bubble to check yourself
A Correct answer
Explanation

The primary advantage of IVR is 24x7 availability - it never closes and can handle calls at any time. Options B (short menus) and C (personalized) are not inherent advantages. Option D (timeout problems) is a disadvantage, not an advantage.

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