Cisco Voice Portal is a “Front of the switch” IVR model.
B
Correct answer
Explanation
Cisco Voice Portal is actually a 'behind the switch' or 'post-switch' IVR model, meaning it sits after the call switching infrastructure. The 'front of the switch' model would place the IVR before the switch, which is not how Cisco Voice Portal is typically deployed. Therefore False is the correct answer.