Multiple choice technology platforms and products

Cisco Voice Portal is a “Front of the switch” IVR model.

  1. True

  2. False

Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

Cisco Voice Portal is actually a 'behind the switch' or 'post-switch' IVR model, meaning it sits after the call switching infrastructure. The 'front of the switch' model would place the IVR before the switch, which is not how Cisco Voice Portal is typically deployed. Therefore False is the correct answer.