Multiple choice technology platforms and products

Trunk Side recording has the ability to record the internal transferred calls.

  1. True

  2. False
Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

Trunk side recording captures calls at the network interface level between the telephone system and the external network. Internal transferred calls remain within the internal switching system and don't traverse the trunk, so they cannot be recorded by trunk side recording. Station side (extension side) recording is needed to capture internal transfers.

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