Commerce Accountancy

Management and Organizational Behavior

2,437 Questions

Management and organizational behavior explore how individuals and groups interact within an organization. This hub covers motivation theories, leadership styles, and delegation. These topics are essential for commerce students and competitive exam aspirants.

Work motivation theoriesLeadership stylesDelegation of authorityOrganizational structure typesPerformance appraisal aimsGroup dynamics and social loafing

Management and Organizational Behavior Questions

Multiple choice

Which one of the following statements is not correct?

In the matrix structure of organization, there is

  1. duel chain of command

  2. better communication

  3. more flexibility

  4. less conflict
Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

Matrix organizational structure creates multiple reporting lines (dual chain of command), which inherently leads to MORE conflict between functional and project managers, not less. While matrix structures offer flexibility and improved communication, the dual authority system is a known disadvantage that creates role conflict, power struggles, and confusion for employees reporting to multiple bosses.

Multiple choice

Consider the following statements about open model of organization:

  1. Means (or the proper way to do a job) are emphasized in the open model.
  2. Non-routine tasks occur in unstable conditions in the open model.
  3. The beginning of the open model can be traced to Saint-Simon and Auguste Comte. Which of the statements given above is/are correct?

  1. Only 2

  2. 1 and 3

  3. 2 and 3

  4. 1 and 2
Reveal answer Fill a bubble to check yourself
C Correct answer
Explanation

The open model of organization deals with non-routine tasks in unstable environmental conditions (statement 2 is correct). It traces its intellectual origins to Saint-Simon and Auguste Comte (statement 3 is correct). However, the open model emphasizes problem-solving and adaptation over rigid means/procedures (statement 1 is incorrect - it's the closed/rational model that emphasizes standardized means).

Multiple choice

Consider the following statements:

  1. Defects in co-ordination inherent in large-organizations may apply to an organization whether the organization is bureaucratic or not.
  2. Chester Barnard criticized Weber for falling to analyse the correspondence of behaviour in organizations with organizational blueprints. Which of the statements given above is/are correct?

  1. Only 1

  2. Only 2

  3. Both 1 and 2

  4. Neither 1 nor 2

Reveal answer Fill a bubble to check yourself
C Correct answer
Explanation

Large organizations inherently suffer coordination problems due to complexity, communication gaps, and divided responsibilities - this applies regardless of bureaucratic structure. Chester Barnard, in 'Functions of the Executive', criticized Weber's ideal bureaucratic model for ignoring how organizations actually behave versus their formal designs. Barnard emphasized informal organization and the gap between blueprints and behavior.

Multiple choice

Which of the following techniques used by organizations engaged in public administration are based on network analysis?

  1. Organization and Methods (O. and M.)
  2. PERT
  3. Critical Path Method
  4. Work Study Select the correct answer using the code given below

  1. 1,2,3 and 4

  2. Only 1 and 2

  3. Only 2 and 3

  4. Only 1 and 4
Reveal answer Fill a bubble to check yourself
C Correct answer
Explanation

PERT (Program Evaluation and Review Technique) and CPM (Critical Path Method) are network analysis techniques that use activity-on-node diagrams to identify critical paths and optimize project schedules. O&M (Organization and Methods) reviews organizational procedures, and Work Study analyzes time/motion - neither uses network analysis.

Multiple choice

Which of the following is/are essential to delegate authority in an organization?

  1. Establish feedback channels
  2. Others must not know that delegation has occurred
  3. Delegatee's range of discretion should not be specified Select the correct answer using the code given below:

  1. Only 1

  2. Only 2 and 3

  3. Only 1 and 3

  4. 1,2and 3
Reveal answer Fill a bubble to check yourself
A Correct answer
Explanation

Effective delegation REQUIRES feedback channels so the delegator can monitor progress without micromanaging. Statement 2 is wrong - delegation must be transparent so others know who has authority. Statement 3 is wrong - the delegatee's discretion boundaries MUST be specified to avoid role ambiguity. Only statement 1 is essential.

Multiple choice

Which one of the following is not a component of expectancy model of motivation?

  1. Positive reinforcement

  2. Valence

  3. Performance-outcome equation

  4. Effort-performance equation
Reveal answer Fill a bubble to check yourself
A Correct answer
Explanation

Vroom's Expectancy Theory of Motivation consists of three key components: Expectancy (effort-performance linkage), Instrumentality (performance-outcome linkage or performance-reward equation), and Valence (value of the reward). Positive reinforcement is associated with Skinner's operant conditioning theory, not Vroom's expectancy model.

Multiple choice

In which of the following organizations does the status and influence of the product manager, who is usually a senior, is the same or higher as compared to the functional manager?

  1. Light Weighted Matrix Organization

  2. Project Organization

  3. Heavy Weighted Matrix Organization

  4. Hierarchical Organization

  5. Project
Reveal answer Fill a bubble to check yourself
C Correct answer
Explanation

Here, the status and influence of the product manager, who is usually a senior, is the same or high as comapared to the functional manager.

Multiple choice

In which organization, work is often coordinate electronically, while systems enable information to more easily move around the organization and decentralizing decision making?

  1. Light weighted matrix organization

  2. Project organization

  3. T-form organization

  4. Network organizational architecture

  5. Heavy weighted matrix organization
Reveal answer Fill a bubble to check yourself
C Correct answer
Explanation

Work is often coordinated electronically, while system enable information to more easily move around the organization and decentralizing decision making.