Multiple choice

Which one of the following statements is not correct?

In the matrix structure of organization, there is

  1. duel chain of command

  2. better communication

  3. more flexibility

  4. less conflict
Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

Matrix organizational structure creates multiple reporting lines (dual chain of command), which inherently leads to MORE conflict between functional and project managers, not less. While matrix structures offer flexibility and improved communication, the dual authority system is a known disadvantage that creates role conflict, power struggles, and confusion for employees reporting to multiple bosses.

Keep practicing — related questions