Multiple choice technology

Which of the following are goals of Service Operation? 1. To coordinate and carry out the activities and processes required to deliver and manage services at agreed levels to the business 2. The successful release of services into the live environment

  1. 1 only

  2. 2 only

  3. Both 1 & 2

  4. Neither of the above
Reveal answer Fill a bubble to check yourself
A Correct answer
Explanation

Service Operation focuses on coordinating and delivering services at agreed levels during ongoing operations. The successful release of services is actually a goal of Service Transition, which handles moving services into the live environment.

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