Multiple choice technology

Which stage of the Service Lifecycle is MOST concerned with defining policies and objectives?

  1. Service Design

  2. Service Transition

  3. Service Strategy

  4. Service Operation
Reveal answer Fill a bubble to check yourself
C Correct answer
Explanation

Service Strategy is the foundational stage of the ITIL lifecycle where organizations define their overall approach to IT services. It establishes policies, objectives, and strategic decisions that guide all subsequent stages of design, transition, operation, and improvement.

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