Multiple choice technology testing

The database used in Current Touchtone project of Rogers' IVR is

  1. CPD

  2. CPD1

  3. CPD2

  4. CPD3

Reveal answer Fill a bubble to check yourself
C Correct answer
Explanation

CPD2 is the database used in the Current Touchtone project of Rogers IVR. The naming suggests this is the second iteration or version of the Customer Profile Database. CPD, CPD1, and CPD3 are either incorrect versions or not the currently active database.