Multiple choice technology testing

CCAIs in Rogers IVR architecture is a

  1. Middle ware interface

  2. Call Center application

  3. Database connector

  4. Cable application
Reveal answer Fill a bubble to check yourself
A Correct answer
Explanation

CCAIs (likely a Rogers-specific system component) serves as a middleware interface in the IVR architecture. Middleware interfaces connect different system layers, facilitating communication between the IVR applications and backend systems. Options B, C, and D describe different types of applications or connectors, not middleware interfaces.

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