Commerce Accountancy
Management and Organizational Behavior
2,437 Questions
Management and organizational behavior explore how individuals and groups interact within an organization. This hub covers motivation theories, leadership styles, and delegation. These topics are essential for commerce students and competitive exam aspirants.
Work motivation theoriesLeadership stylesDelegation of authorityOrganizational structure typesPerformance appraisal aimsGroup dynamics and social loafing
Management and Organizational Behavior Questions
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Motivation
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Decision Making
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Socialisation
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Contingency
D
Correct answer
Explanation
Fiedler's Contingency Model of leadership states that there is no single best style of leadership; instead, a leader's effectiveness is contingent on how well their leadership style fits the situation.
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Promotion
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Control
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Empowerment
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Delegation
C
Correct answer
Explanation
Empowerment is the process of sharing power with employees, thereby giving them the authority to make decisions and take action in their jobs. While delegation involves assigning specific tasks, empowerment is a broader concept of enabling self-direction.
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Gatekeeping
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Boundary scanning
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Networking
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Boundary spanning
D
Correct answer
Explanation
Boundary spanning refers to activities and roles that link an organization with key elements in its external environment, helping the organization manage external relationships and gather information.
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Motivation Factors
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X Factors
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Hygiene Factors
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Self Esteem Factors
C
Correct answer
Explanation
According to Herzberg's Two-Factor Theory, hygiene factors (such as salary, job security, and working conditions) do not motivate employees when present, but their absence leads to severe demotivation and dissatisfaction.
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Proposed by Abrahman Maslow in his 1943
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5 classes of needs
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A method of classifying human needs
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All of the above
D
Correct answer
Explanation
Maslow's hierarchy of needs was proposed by Abraham Maslow in 1943, classifies human needs into 5 distinct levels (physiological, safety, social, esteem, and self-actualization), and is a widely accepted method of classifying human needs.
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an incentive for women to do household chores.
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a way to attract foreign investments.
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an inspirational image to boost worker morale.
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an innovative marketing campaign.
C
Correct answer
Explanation
The "We Can Do It!" poster was originally created in 1943 by J. Howard Miller for Westinghouse Electric to boost morale among its existing workers, both male and female, and to prevent labor strikes. It was only displayed internally for a few weeks and was not originally intended as a general recruitment poster.
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communication
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time management
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teamwork
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counseling
C
Correct answer
Explanation
Teamwork is defined as the collaborative effort of a group to achieve a common goal or to complete a task in the most effective and efficient way.
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collaboration
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communication
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cooperation
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a relationship
A
Correct answer
Explanation
Collaboration is the process of two or more people or organizations working together to realize shared goals. It goes beyond simple cooperation by involving a more integrated and joint effort.
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Hygeiene factors
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Motivation factors
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Needs factors
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achievement factors
A
Correct answer
Explanation
Herzberg's theory identifies hygiene factors as dissatisfiers - elements like company policies, supervision, and working conditions that prevent dissatisfaction but don't motivate. The absence of these causes dissatisfaction, but their presence doesn't create satisfaction.
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fear of losing your job
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cut in pay
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feeling that you did a good job
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official recognition
D
Correct answer
Explanation
Official recognition is an external reward provided by an employer to encourage performance. Fear and pay cuts are negative motivators, while feeling good about a job is an internal motivator.
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motivators
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behaviors
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attitudes
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ethics
C
Correct answer
Explanation
Attitudes are the internal evaluations or feelings one holds toward people, objects, or ideas. They are distinct from behaviors, which are the outward actions taken.
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formal communications network within an organisation
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informal and distorted communications within an organisation
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informal but accurate communications within an organisation
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informal communications network within an organisation
D
Correct answer
Explanation
The grapevine is the informal communication network within an organization. It is not officially sanctioned by management.
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personal rather than official relationships
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organisational rather than family relationships
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personal rather than family relationships
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organisational rather than personal relationships
A
Correct answer
Explanation
The informal organization emerges from the personal relationships and social interactions of employees, rather than the formal reporting lines defined by the company.
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Physical setting (e.g., buildng and office layout)
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How consumers spend their time
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How company treats its guests
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None because all options are corporate culture indicators
B
Correct answer
Explanation
Corporate culture indicators relate to the internal environment and values of the firm. How consumers spend their time is an external market factor, not an indicator of a specific company's internal culture.
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has a powerful influence on how employees think and act
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determines public perception
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has a strong infulence on performance over time
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is expressed in all these given options
D
Correct answer
Explanation
Corporate culture is a broad concept that influences employee behavior, public perception, and long-term performance, making all listed options valid.