Banking Financial Awareness · General Awareness

Banking Services and Operations

1,239 Questions

Banking Services and Operations cover the fundamental principles of financial institutions, including credit markets, money supply, and risk management. It also addresses various transaction methods and account types used by businesses. This topic is crucial for candidates preparing for banking and insurance recruitment examinations.

Banking AbbreviationsCredit Market OperationsMoney Supply MetricsRisk Management MeasuresForeign Exchange RulesDigital Banking Technology

Banking Services and Operations Questions

Multiple choice
  1. Payments due as interests on loans

  2. Export and import of goods account services

  3. Expenses incurred in connection with travel abroad

  4. None of the above

Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

'Current account transaction' is a transaction other than a capital account transaction and such transaction includes payments due in connection with foreign trade, interest on loans and foreign travel, education and medical care of parents, spouse and children. 

Multiple choice
  1. (a) or (d)

  2. (a) only

  3. (d) only

  4. (b) or (c)

Reveal answer Fill a bubble to check yourself
C Correct answer
Explanation

In case the bank guarantees on behalf of one of its customers against some payment to be deposited by the customer in a pending court case, such guarantees are classified under statutory guarantees. 

Multiple choice
  1. when people rush to withdraw funds from their bank accounts

  2. the banks which run successfully

  3. banks which are promoting on wheels

  4. when banks do door to door publicity campaigns

  5. none of the above

Reveal answer Fill a bubble to check yourself
A Correct answer
Explanation

Yes, a bank run means when people rush to withdraw funds from their bank accounts.

Multiple choice
  1. debtor and a creditor

  2. bailor and a bailee

  3. trustee and a beneficiary

  4. none of the above

Reveal answer Fill a bubble to check yourself
A Correct answer
Explanation

The primary relationship between banker and customer is debtor-creditor. When a customer deposits money, the bank becomes the debtor (owes money to customer). When a customer takes a loan, the relationship reverses. Other relationships like bailor-bailee (for safe deposit) or trustee-beneficiary (for trusts) are secondary and specific to certain services.

Multiple choice
  1. local payments

  2. inter-state payments

  3. payment outside the country

  4. payment to other bankers

Reveal answer Fill a bubble to check yourself
A Correct answer
Explanation

A banker's pay order (also called manager's cheque or demand draft) is primarily used for making local payments within the same city or locality where the issuing branch is located. For inter-state or international payments, other instruments like demand drafts or wire transfers are typically used.

Multiple choice
  1. Savings bank account

  2. Fixed deposit account

  3. Safe deposit locker

  4. Loan accounts

Reveal answer Fill a bubble to check yourself
C Correct answer
Explanation

Safe deposit lockers allow nomination of more than one person as the locker contents may include items that need to pass to multiple beneficiaries. In contrast, savings accounts, fixed deposits, and loan accounts typically allow only one nominee to ensure clear succession and avoid disputes.

Multiple choice
  1. Current account

  2. Savings bank account

  3. Fixed deposit account

  4. Reinvestment account

Reveal answer Fill a bubble to check yourself
A Correct answer
Explanation

Current accounts are designed for regular business transactions and do not earn interest. Banks charge service fees and maintenance charges on these accounts to cover operational costs. Savings accounts, fixed deposits, and reinvestment accounts all earn interest, making them different from current accounts.

Multiple choice
  1. Current account

  2. Savings account

  3. Fixed deposit account

  4. Safe deposit account

Reveal answer Fill a bubble to check yourself
A Correct answer
Explanation

Current accounts typically require an introduction from an existing current account holder as part of KYC norms. This is because current accounts are used for business transactions and carry higher risk. Savings accounts, fixed deposits, and safe deposit accounts have simpler opening procedures.

Multiple choice
  1. Foreign and new generation private sector bank

  2. Foreign and old private sector bank

  3. State bank group

  4. Nationalised banks

Reveal answer Fill a bubble to check yourself
A Correct answer
Explanation

Foreign banks and new generation private sector banks typically insist on higher minimum initial deposits compared to nationalized banks or state bank group. This is because they target premium customers and offer different service models. Old private sector banks and nationalized banks generally have lower initial deposit requirements.

Multiple choice
  1. dormant or inoperative account

  2. frozen account

  3. attached account

  4. segregated account or classified account

Reveal answer Fill a bubble to check yourself
A Correct answer
Explanation

When an account is not operated for a specified period (usually 1-2 years, varying by bank), it becomes dormant or inoperative. This is a regulatory and security measure. Frozen, attached, or segregated accounts have different meanings related to legal actions or specific classifications.

Multiple choice
  1. the customer has to give valid reasons for closure

  2. the banker can get feedback from the customer and influence/convince customer to continue his account and then close his account, if customer does not agree

  3. the banker can close the account on oral request

  4. none of the above

Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

When a customer wants to close an account, bankers typically try to understand the reason and may attempt to retain the customer through feedback and persuasion. However, if the customer insists on closure, the bank must process it. Valid reasons are not mandatory, and oral requests alone are insufficient - written requests are required.

Multiple choice
  1. Financing of joint venture in foreign countries

  2. Financing of export and import of machinery and equipment on lease basis

  3. Financing of export from and imports of goods and services into not only in India, but also third countries

  4. Exim Bank offers assistance to Indian companies

  5. To undertake limited merchant banking functions

Reveal answer Fill a bubble to check yourself
C Correct answer
Explanation

Exim Bank finances only imports and exports from India.

Multiple choice
  1. Non Banking Financial Company

  2. Non Insurance Finance Corporation

  3. Non Banking Financial Commission

  4. Non Banking Funds Commission

Reveal answer Fill a bubble to check yourself
A Correct answer
Explanation

A Non-Banking Financial Company (NBFC) is a company registered under the Companies Act, 1956. It is engaged in the business of loans and advances, acquisition of shares/stocks/bonds/debentures/securities issued by Government or local authority or other marketable securities of alike nature, leasing, hire-purchase, insurance etc.