Banking Financial Awareness · General Awareness
Banking Services and Operations
1,239 Questions
Banking Services and Operations cover the fundamental principles of financial institutions, including credit markets, money supply, and risk management. It also addresses various transaction methods and account types used by businesses. This topic is crucial for candidates preparing for banking and insurance recruitment examinations.
Banking AbbreviationsCredit Market OperationsMoney Supply MetricsRisk Management MeasuresForeign Exchange RulesDigital Banking Technology
Banking Services and Operations Questions
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done in real time
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done via internet
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done via telephone
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none of these
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use of individual passwords
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use of a Accounts Receivable Section password
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use of individual passwords plus separate access passwords for customer data and product data
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Can't say
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The ATM forum promotes the acceptance and use of asynchronous transfer mode (ATM) technology.
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The ATM forum is made up of customer premises equipment, vendors and central office providers.
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The ATM forum is concerned with the standardisation of services to ensure interoperability.
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The ATM forum works with users to test, evaluate and standardise new technologies.
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Both (1) and (2)
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idenification of customers who become members electronically
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corrective steps to be taken in case of any deficiencies in the system
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steps for complying with the laws, rules and regulations
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All of the above
A
Correct answer
Explanation
RTGS (Real Time Gross Settlement) is a funds transfer system, not a risk management tool. CRR, SLR, and CAR are prudential norms used by banks for liquidity and capital risk management.
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Acquisition section
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Technical section
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Circulation section
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Reference section
C
Correct answer
Explanation
Inter-library loan services enable libraries to borrow materials from other libraries on behalf of patrons. This function is managed through the circulation section, which handles all lending and borrowing operations including processing requests, tracking items, and managing return timelines. Acquisition section deals with purchasing materials, technical section processes materials for shelving, and reference section assists with research queries.
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Merchant banker
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Financial instrument
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Financial services
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Budgeting
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Money measurement concept
A
Correct answer
Explanation
This financial concept provides a blend of financial services on the basis of fee/commission.
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opening accounts of finance companies
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financial analysis of balance sheet figures
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opening accounts of HNIs
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opening accounts of underprivileged persons
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none of these
D
Correct answer
Explanation
Financial inclusion specifically refers to making financial services accessible to underserved and underprivileged populations, particularly those from low-income groups or rural areas. It does not refer to serving finance companies, analyzing balance sheets, or focusing on HNIs (high-net-worth individuals).
D
Correct answer
Explanation
The Federal Reserve System, established in 1913, is the central banking system of the United States. China has the People's Bank of China, the UK has the Bank of England, and Pakistan has the State Bank of Pakistan.
B
Correct answer
Explanation
Bradford & Bingley was a British building society that became a bank during the 2008 financial crisis. The UK is the correct answer as it was based in Britain. The other options (US, Russian, Chinese) are incorrect.
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Excess Credit Supervisor
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Exchange Clearing Standard
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Extra Cash Status
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Electronic Clearing Service
D
Correct answer
Explanation
ECS (Electronic Clearing Service) is an electronic funds transfer mechanism used by banks for bulk transactions like salary payments, dividend distribution, and bill payments. It eliminates the need for physical instruments.
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intensive research and analysis of financials
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performance of prominent Banks
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Both (a) and (b)
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None of these
C
Correct answer
Explanation
The Banker magazine's Best Bank of the Year award uses comprehensive evaluation criteria including both intensive financial analysis (option A) and performance assessment of prominent banks (option B).
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International Debit Card
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Indian Debit Card
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Visa Card
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None of these
A
Correct answer
Explanation
Union Bank's ATM Card was branded as an International Debit Card, allowing customers to access not just the bank's own network but also over 38000 ATMs across various banks in India without any cost. This interoperability was a key feature promoted by the bank. 'Indian Debit Card' would imply limited domestic acceptance, while 'Visa Card' is a payment network brand, not a card type itself.
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Mobile Banking
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Internet Banking
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Merchant Banking
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None of these
A
Correct answer
Explanation
Union Bank offered ATM-based registration for mobile banking services alongside other self-service options. Mobile banking registration through ATMs is a convenient channel that allows customers to activate banking services on their phones without visiting branches, alongside services like mini statements, fund transfers, and PIN changes.
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Savings account
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Current account
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Fixed deposit account
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Recurring deposit account
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None of these
B
Correct answer
Explanation
Banks do not pay interest on current account.