Banking Financial Awareness · General Awareness

Banking Services and Operations

1,373 Questions

Banking Services and Operations cover the fundamental principles of financial institutions, including credit markets, money supply, and risk management. It also addresses various transaction methods and account types used by businesses. This topic is crucial for candidates preparing for banking and insurance recruitment examinations.

Banking AbbreviationsCredit Market OperationsMoney Supply MetricsRisk Management MeasuresForeign Exchange RulesDigital Banking Technology

Banking Services and Operations Questions

Multiple choice
  1. the complaint is made not later than one year, after the insurer had rejected the representation

  2. the complaint is not on the same subject matter, for which any proceedings before any court, is pending or were so, earlier

  3. the complainant, before making a complaint to the Ombudsman,had made a written representation to the insurer named in the complaint

  4. All the above

Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

No complaint to the Ombudsman shall lie unless:- (a) the complainant, before making a complaint to the Ombudsman, had made a written representation to the insurer named in the complaint and either insurer had rejected the complaint or the complainant had not received any reply within a period of one month after the insurer concerned received his representation or the complainant is not satisfied with the reply given to him by the insurer. (b) the complaint is made not later than one year after the insurer had rejected the representation or sent his final reply on the representation of the complainant; and (c) the complaint is not on the same subject matter, for which any proceedings before any court, or Consumer Forum, or arbitrator is pending or were so, earlier.

Multiple choice
  1. SBR (Statutory Bank Ratio)

  2. SLR (Statutory Liquidity Ratio)

  3. CBR (Central Bank Reserve)

  4. CLR (Central Liquid Reserve)

Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

SLR or the Statutory Liquidity Ratio is that ration of total deposits which a commercial bank has to maintain with itself at any given point of time in the form of liquid assets like cash in hand, current balances with other banks and first class securities which can be turned into cash (gold, cash or other approve securities). Some assets have to be in liquid form to take care of financial emergencies which every bank has to face. It regulates the credit growth in India.

Multiple choice
  1. Deposits of money in a bank

  2. Customer terminals

  3. Phone banking

  4. Electronic fund transfer

Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

Electronic Fund Transfer (EFT) systems like NEFT, RTGS, IMPS, and UPI allow customers to transfer funds electronically using banking channels without visiting a bank branch or interacting with staff. Phone banking also doesn't require staff intervention, but EFT is more comprehensive and user-friendly for routine transactions.

Multiple choice
  1. money market

  2. call market

  3. treasury market

  4. bank market

Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

The Call Money Market is where banks lend and borrow funds for very short periods (as short as overnight) to meet their reserve requirements like CRR (Cash Reserve Ratio) and SLR (Statutory Liquidity Ratio). This interbank market helps banks manage daily liquidity needs.

Multiple choice
  1. Kuldeep Goyal

  2. K.R. Kamath

  3. K.V.Kamath

  4. M. N. Gopinath

Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

M.N. Gopinath authored the book 'Banking Principles & Operations' which was unveiled by ICICI Bank. The book serves as a comprehensive guide on banking operations and is particularly useful for students preparing for banking careers and competitive examinations. It covers various fundamental and operational aspects of banking.

Multiple choice
  1. The various aspects of banking and prepares the student for a career in banking

  2. The various aspects of marketing of banking industries.

  3. The deposit rates of various banks in recent times.

  4. None of these

Reveal answer Fill a bubble to check yourself
A Correct answer
Explanation

The book 'Banking Principles & Operations' focuses on various aspects of banking and prepares students for careers in banking. It covers fundamental banking concepts, operational procedures, and practical aspects that students need to understand for banking sector jobs. The book is designed as an educational resource rather than focusing on marketing or specific deposit rates.

Multiple choice
  1. Automated Clearing House(ACH)

  2. Automated Teller Machine(ATM)

  3. Telephone banking

  4. Online banking

  5. EFTPOS

Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

Online banking (or internet banking or e-banking) allows customers of a financial institution to conduct financial transactions on a secure website operated by the institution, which can be a retail or virtual bank, credit union or building society.

Multiple choice
  1. Sports

  2. Banking & Finance

  3. Parliamentry procedure

  4. Science & Technology

  5. none

Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

Basel I and Basel II are international banking regulatory frameworks issued by the Basel Committee on Banking Supervision (BCBS). They establish minimum capital requirements, risk management standards, and supervisory practices to ensure banks' stability and prevent global financial crises.

Multiple choice
  1. The rate of interest changed on bank to bank transaction

  2. The rate of interest provided to its consumer

  3. The maximum rate that banks can pay for deposits

  4. The rate at which banks rediscount bills with

Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

Bank rate is the rate at which the central bank (RBI in India) rediscounts bills of exchange and other commercial paper for commercial banks. It is a monetary policy tool used to control money supply and inflation, not directly related to consumer rates or deposit rates.

Multiple choice
  1. Currency Note Press, Nasik Road

  2. Bank Note Press, Dewas

  3. Security Printing Press, Hyderabad

  4. All of these

Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

Bank Note Press, Dewas (Madhya Pradesh) is responsible for printing currency notes of Rs. 20 and higher denominations. Nasik prints lower denominations and security documents, while Hyderabad handles security printing.