Multiple choice

Which of the following is user friendly and can be carried out by the customer without the intervention of a bank staff?

  1. Deposits of money in a bank

  2. Customer terminals

  3. Phone banking

  4. Electronic fund transfer
Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

Electronic Fund Transfer (EFT) systems like NEFT, RTGS, IMPS, and UPI allow customers to transfer funds electronically using banking channels without visiting a bank branch or interacting with staff. Phone banking also doesn't require staff intervention, but EFT is more comprehensive and user-friendly for routine transactions.

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