Banking Financial Awareness · General Awareness
Banking Services and Operations
1,239 Questions
Banking Services and Operations cover the fundamental principles of financial institutions, including credit markets, money supply, and risk management. It also addresses various transaction methods and account types used by businesses. This topic is crucial for candidates preparing for banking and insurance recruitment examinations.
Banking AbbreviationsCredit Market OperationsMoney Supply MetricsRisk Management MeasuresForeign Exchange RulesDigital Banking Technology
Banking Services and Operations Questions
-
Salaried class;
-
businessmen;
-
foreign customers;
-
children
A
Correct answer
Explanation
Zero balance accounts, such as salary accounts, are designed to facilitate ease of banking for employees where the employer ensures regular credits.
-
3 years;
-
5 years;
-
10 years;
-
20 years
C
Correct answer
Explanation
While bank policies vary, 10 years is a common regulatory or internal limit for the maturity of fixed deposits for individual customers in many banking systems.
-
Credit Card;
-
Post Card;
-
Club Membership Card;
-
Health Card
A
Correct answer
Explanation
Credit cards are made of plastic and are commonly referred to as plastic money or plastic cards in financial contexts.
-
Savings Bank and Current Deposits;
-
Savings Bank and Fixed Deposit Account
-
Savings Bank and Credit Card Accounts
-
Savings Bank and Recurring Deposits
A
Correct answer
Explanation
Low cost deposits, often referred to as CASA (Current Account and Savings Account), are considered low cost because they offer very low or no interest rates to the customer. Fixed deposits and recurring deposits are high cost deposits as they require the bank to pay higher interest rates.
-
Optional Deposits;
-
Floating Deposits;
-
Flexi Deposits
-
Continuing Deposits
C
Correct answer
Explanation
Flexi deposits are hybrid accounts that link a savings account to a fixed deposit. They provide the liquidity of a savings account while offering the higher interest rates associated with fixed deposits.
-
Photogrpah;
-
Introduction
-
Proof of Residence;
-
All the above
D
Correct answer
Explanation
Opening a bank account requires adherence to KYC (Know Your Customer) guidelines. This typically necessitates proof of identity, proof of residence, and photographs to verify the account holder's identity and address.
-
Know Your Coin;
-
Know your customer;
-
Know your credit;
-
Know your cash
B
Correct answer
Explanation
KYC stands for Know Your Customer. It is a mandatory process for financial institutions to verify the identity of their clients to prevent fraud, money laundering, and other illegal financial activities.
A
Correct answer
Explanation
The branch distribution is given as 40:35:20:5 for west, north, south, and east respectively. The east segment has the lowest percentage (5%), making it the least serviced.
B
Correct answer
Explanation
The text states the bank should be close to 250 branches by the end of 2008. It does not explicitly state that they currently have 250 branches.
-
M1
-
M2
-
M3
-
M4
-
None of these
A
Correct answer
Explanation
Yes, it is the correct option. M1 is narrow money and is used for most liquid and easy transactions. It is known as near money.
-
No-frills account
-
Micro insurance
-
Money transfer facilities
-
Small loans and overdrafts
-
All of the above
E
Correct answer
Explanation
Yes, it is the correct option. All of the above options are the services of financial inclusion.
-
Information dissemination
-
Transparency
-
Customer‐centricity
-
Grievance redressal system
-
All of the above
E
Correct answer
Explanation
Yes, this is the correct option. BCSBI is rating banks on customer services on 5 parameters- information dissemination, transparency, customer‐centricity, grievance redressal system and customer feedback.
-
merchant banking
-
social banking
-
institutional banking
-
retail banking
-
none of these
D
Correct answer
Explanation
It is the correct answer.
-
London
-
Liverpool
-
Birmingham
-
Manchester
-
Edinburgh
A
Correct answer
Explanation
Barclays PLC is a British multinational banking and financial services company with its global headquarters located in London.
-
personal account
-
real account
-
nominal account
-
none of these
A
Correct answer
Explanation
A bank account represents an account with a specific financial institution. Since it represents a relationship with a legal entity (the bank), it is classified as a personal account.