Banking Services and Operations

HSBC (Hongkong and Shanghai Banking Corporation) was Europe's largest bank by market capitalization in 2008-2010. Despite the financial crisis, HSBC's market value remained highest among European banks, benefiting from its strong Asian presence and conservative risk management compared to competitors. Standard Chartered is also British but smaller, while ABN Amro was acquired in 2007.

IMPS - Immediate Payment Service is an interbank electronic instant mobile money transfer service through mobile phones. IMPS service from ICICI Bank helps you access your bank account and transfer funds instantly.

Computerization aims to eliminate manual, paper-based record-keeping in favor of digital systems. Focusing on manual records (option C) directly contradicts the purpose of computerization. Effective customer systems (option A) and bank office integration (option B) are essential components of successful digital banking transformation.

Electronic Funds Transfer (EFT) specifically refers to moving money between accounts, which can be within the same bank or across different banks. While 'place to place' and 'bank to bank' are partially correct, 'account to account' is the most precise and technically accurate definition.

In demand deposits, withdrawals are not permitted through an ATM.

Yes, this is the correct choice. PACS stands for Primary Agricultre Credit Societies. 

The main basic pillars of BASEL-III are minimum capital requirement, supervisory review process and market discipline.

By using SLR, RBI can control the credit expansion in banks.

Call Money Market is a segment of the money market where banks borrow and lend funds for extremely short periods - typically overnight or one day. Banks use this to meet reserve requirements or cover temporary cash shortfalls. It is not about making phone calls, and it's distinct from term lending markets with specified periods.

Cash on delivery is a system of paying for goods when they are delivered.

Microfinance is specifically designed to provide financial services (credit, savings, insurance) to poor and weaker sections of society who lack access to traditional banking. It targets low-income households, micro-entrepreneurs, and marginalized communities. The other options represent sectors served by conventional corporate or retail banking.

The question asks which option is NOT a banking delivery channel. ATMs, tele banking, internet banking, and any branch banking are all established delivery channels that banks use to make services convenient for customers. 'Operational Banking' is not a delivery channel - it refers to the internal operations and processes of running a bank, not a method for delivering services to customers. Therefore, option E is the correct answer.

FDIC stands for Federal Deposit Insurance Corporation, a US government agency created in 1933 to insure bank deposits and maintain stability in the financial system. It insures deposits up to $250,000 per depositor per bank. The FDIC played a crucial role during the 2008 financial crisis in managing bank failures.

Plastic money refers to credit cards and debit cards because these cards are typically made of plastic. Credit cards allow borrowing up to a limit, while debit cards directly access your bank account funds. Mutual funds, futures, options, shares, and debentures are financial instruments but not called plastic money.