Multiple choice

Which of the following levels of SLA is covering all SLM issues, specific to the relevant services in relation to the specific customer group?

  1. Customer base SLA

  2. Service level SLA

  3. Software-as-a service

  4. Customer level SLA

  5. Core cloud accounting service
Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

This level of SLA is covering all SLM issues, specific to the relevant services in relation to the specific customer group.

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