Multiple choice

Which of the following levels of SLA is an agreement with an individual customer group, covering all the services they utilize?

  1. Multilevel SLA

  2. Service level SLA

  3. Software-as-a service

  4. Customer base SLA

  5. Dropbox
Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

This level of SLA is an agreement with an individual customer group, covering all the services they utilize.

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