Multiple choice

Which of following levels of SLA covers all service level management issues relevant to a specific customer group, irrespective of the services being used?

  1. Service based SLA

  2. Corporate level SLA

  3. Force.com

  4. Customer level SLA

  5. Distributed computing
Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

This level is SLA is covering all service level management issues relevant to a specific customer group, irrespective of the services being used.

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