Multiple choice

Which of the following levels of SLA is an agreement with an individual customer group, covering all the services?

  1. Payroll

  2. Customer base SLA

  3. Serviced base SLA

  4. Corporate level SLA

  5. Platform-as-a service
Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

This level is an agreement with an individual customer group, covering all the services.

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