Multiple choice

Which of the following levels of SLA covers all SLM issues relevant to a specific customer group, irrespective of the services being used?

  1. Client server computing

  2. Platform-as-a service

  3. Service based SLA

  4. Corporate level SLA

  5. Customer level SLA

Reveal answer Fill a bubble to check yourself
E Correct answer
Explanation

This level of SLA is covering all SLM issues relevant to a specific customer group, irrespective of the service being used.