Multiple choice

Which of the following levels of SLA covers all service level management issues, specific to the relevant services, in relation to the specific customer group?

  1. Customer based SLA

  2. Service level SLA

  3. Corporate level SLA

  4. Sify my storage

  5. IT security procedure
Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

This level of SLA is covering all service level management issues, specific to the relevant services, in relation to the specific customer group.

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