Multiple choice technology testing

What are the types of customers available in CIM?

  1. Consolidated Cable, Consolidated Wireless

  2. Common Customer, Consolidated Cable, Consolidated Wireless

  3. Common Customer, Consolidated Customer, Consolidated Wireless

  4. Common Customer, Consolidated Customer, Consolidated Cable

  5. Common Customer, Consolidated Customer, Consolidated Cable, Consolidated Wireless
Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

CIM supports three customer types: Common Customer (individual accounts), Consolidated Customer (combined accounts), and Consolidated Cable (specific cable service consolidations). This classification helps CSRs identify the customer relationship structure and service bundle types when handling inquiries.

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