Multiple choice technology testing

What type of contact is to be created in ICM in order to place IBLc order?

  1. Consumer

  2. Business – Cable

  3. Business – Wireless

  4. None of the Above
Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

When placing an IBLc order in ICM (Interactive Customer Management), the contact type must be created as 'Business – Cable' since IBLc is a business cable service. Consumer and business wireless contact types are not appropriate for this product.

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