Multiple choice technology testing

What type of contact is to be created in ICM in order to place IBLc order?

  1. Consumer

  2. Business – Cable

  3. Business – Wireless

  4. None of the Above
Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

When placing an IBLc order in ICM (Interactive Customer Management), the contact type must be 'Business - Cable' to correctly categorize the commercial cable service order. Consumer contacts are for residential services, and Business - Wireless is for wireless services.

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