Which component is responsible for routing the calls to an agents?

Keep practicing — related questions

• Customer's call is forwarded to the Agent through________ in Rogers Telecommunication.
• Customer's call is forwarded to the Agent through________ in Rogers Telecommunication.
• _______recording has the ability to record the internal transferred calls.
• What are the two different types of call recording?
• What are the two different types of call recording?
• All calls, both inbound and outbound are made up of two parts, Voice transmission and
• Transport layer is responsible for
• Directions: Choose the correct option for the given question. Forwarding agent is appointed by