Multiple choice technology web technology

ServiceLevel used to set SLA's comes under the following menu

  1. Technical

  2. SysAdmin

  3. Process

  4. Security
Reveal answer Fill a bubble to check yourself
C Correct answer
Explanation

ServiceLevel rules for setting SLAs are found under the Process menu in PEGA. Technical is for technical settings, SysAdmin is for administrative functions, and Security handles security configurations. SLAs are process-related governance tools.

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