Multiple choice general knowledge

What does SLA stand for?

  1. Strategic Level Agreement

  2. System Level Agreement

  3. Software Level Agreement

  4. Service Level Agreement
Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

SLA stands for Service Level Agreement, a contract between service providers and customers defining expected service standards. It specifies metrics like uptime, response time, and quality levels. SLAs are fundamental in IT and service industries.

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