Tag: testing

Questions Related to testing

After Creating a case, CSR can do the following actions
technology testing

  1. Dispatch, Assign, Move, Forward

  2. Assign, Accept, Return, Reject

  3. Move, Retrieve, Forward, Reassign

  4. Accept, Move, Reassign, Forward

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Correct Option: A

ESB stands for
technology testing

  1. Enterprise Service Bus

  2. Enterprise System Bus

  3. Enhanced Service Bus

  4. Enhanced System Bus

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Correct Option: A

Single Fault Remedy Instance exists only for

technology testing

  1. Cable line of business

  2. Wireless line of business

  3. Fido Customers only

  4. Both a & b

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Correct Option: A

What is the case type which you need to select for Service Order Ticket
technology testing

  1. Type 5

  2. Type 4

  3. Type 3

  4. Type 2

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Correct Option: A

What attribute should you select for service order ticket - case type 1 & 5
technology testing

  1. Tech-Cable & Truck

  2. Technician & Appointment

  3. Tech-Cable & Technician

  4. Technician & Send a Truck

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Correct Option: A

Enterprise Customer ID (ECID) is created for

technology testing

  1. Business accounts only

  2. Consumer accounts only

  3. Business Cable Accounts

  4. Both Business & Consumer account

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Correct Option: D

OLB Accounts can be identified by Account ID’s starting letter
technology testing

  1. K

  2. C

  3. W

  4. S

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Correct Option: D

Contact can be in any of the following statuses

technology testing

  1. New , Active, Open, Closed

  2. New, Active, Inactive, Obsolete

  3. New, Active, Open, deleted

  4. New, Active, Inactive, Open

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Correct Option: B

Select the actions that comes under 'Test Control' activities.

technology testing

  1. Making decisions based on information from test monitoring.

  2. Percentage of work done in test environment preparation

  3. Analysing information and metrics to support recommendations and decisions about future

  4. Setting an entry criterion requiring fixes to have been retested

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Correct Option: A,D

White box testing is a specification-based technique.
technology testing

  1. True

  2. False

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Correct Option: B